MARIA R. LONGORIA
Leadership | Management Professional
Tucson,AZ
Summary
Highly skilled and enthusiastic professional with more than 25 years of experience managing operations in patient-centric medical offices. Successfully oversaw human resources, budgeting, supply management, grant funding and patient services. Develop and lead productive and efficient office staff. Contributed to high-volume medical practices by providing exceptional customer service. Excellent management acumen with ability to lead 50+ faculty members and residents/medical students for the TMCOne Network.
Overview
26
26
years of professional experience
2
2
Languages
Work History
Senior Practice Manager
TMCOne Network
Tucson , AZ
2020.07 - 2022.12
- Managed clinical operations and oversaw complete revenue cycle for four clinics at TMCOne Network.
- Developed policies and procedures for effective practice management.
- Drove internal quality, efficiency, and productivity in a group practice environment, supporting the clinical, academic and public service of the Departments and TMC Healthcare.
- Introduce best-practice clinical and administrative systems to improve both business performance and patient care.
- Partnered with Administration staff to craft business plans, drive strategic growth, efficiently manage resources, and ensure compliance with regulatory mandates.
- Oversaw 50+ member staff in support of 4 Pediatric/Specialty Care & Adult Endocrinology clinics.
- Ensured compliance with ADA, VFC, OSHA, JCAHO, CMS and State standards.
- Recruitment, Onboarding, Credentialing, Provider & Payer Contracts for New Providers, Clinical Staff, Administrative & Support Staff.
- Project Manager for several Community Events from planning to accomplishment.
- Grant Proposals, Grant Money & Budget Management, Accounts Payable, Purchasing and Vendor Arrangements.
- Organized corporate structure transitions (ACP-TMCOne).
Practice Manager
Banner University Medical Center Tucson Campus
Tucson , AZ
2015.01 - 2020.07
- Drove internal quality, efficiency, and productivity in a group practice environment, supporting the clinical, academic, public service, and educational missions of the Department and BUMCT.
- Introduced best-practice clinical and administrative systems to improve both business performance and patient care.
- Partnered with senior staff to craft business plans, drive strategic growth, efficiently manage resources, and ensure compliance with regulatory mandates.
- Oversaw 15-member staff in support of 100 faculty members and 70+ residents and medical students.
- Helped drive the design and implementation of an EPIC & Cerner Electronic Health Records (EHR) system, improving the efficiency, accuracy, and security of patient data and related processes.
- Assumed Interim Clinical Nurse Manager role for a total of 3 month-long period; managed all aspects of clinical operations and revenue cycle in partnership with Inpatient Nurse Director.
- Held direct oversight of 3 outpatient ambulatory clinics and multiple inpatient service delivery locations.
- Ensured compliance with OSHA, JCAHO, CMS and State standards.
- Served on committees with multiple teams to assist in the implementation of organizational processes through three corporate structure transitions (UPH-UAHN-BUMCT), Implementation of Crimson Referral Systems and Best Patient Experience.
- Addressed and remedied all patient or team member issues.
Practice Supervisor
University Of Arizona Health Network
Tucson , AZ
2011.01 - 2015.01
- Oversaw all staff in two outpatient provider/hospital based pediatric clinics.
- Introduced best-practice clinical and administrative systems to improve both business performance and patient care.
- Created and implemented organizational policies and procedures to ensure safe patient care.
- Assumed Interim Clinical Nurse Manager role for a total of 6 month-long period; managed all aspects of clinical operations and revenue cycle in partnership with Inpatient Nurse Director.
- Helped implementation of Allscripts & EPIC Electronic Health Records (EHR) system, improving the efficiency, accuracy, and security of patient data and related processes.
- Maintained employee continued education, employee health compliance and performance audits.
Patient Financial Specialist / Medical Assistant
University Physicians Inc.
Tucson , AZ
2006.01 - 2011.01
- Used IDX to schedule clinic and procedure appointments.
- Revenue cycle for pre-visit financial clearance.
- Patient vital intake and assisted in minor procedures.
- Prior authorization for ancillary procedures and medications.
- Supply inventory and ordering for Pediatric Endocrinology.
Medical Office Specialist
University Physicians Healthcare
Tucson , AZ
1999.01 - 2006.01
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Front Desk Receptionist
Jorge O'Leary MD, Family Practice
Tucson , AZ
1996.08 - 1999.01
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected fees and payments.
Education
Nursing Studies
Pima Community College
Tucson, AZ 2001.05 -
Science and Foreign Language
University of Arizona
Tucson, AZ 2001.05 -
High School Diploma -
Pueblo High School
Tucson, AZ 2001.05 -
Skills
Practice management
undefinedTimeline
Senior Practice Manager
TMCOne Network
2020.07 - 2022.12
Practice Manager
Banner University Medical Center Tucson Campus
2015.01 - 2020.07
Practice Supervisor
University Of Arizona Health Network
2011.01 - 2015.01
Patient Financial Specialist / Medical Assistant
University Physicians Inc.
2006.01 - 2011.01
Nursing Studies
Pima Community College
2001.05 -
Science and Foreign Language
University of Arizona
2001.05 -
High School Diploma -
Pueblo High School
2001.05 -
Medical Office Specialist
University Physicians Healthcare
1999.01 - 2006.01
Front Desk Receptionist
Jorge O'Leary MD, Family Practice
1996.08 - 1999.01
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