Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
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MARIA RACHEL SCHRANZ

MARIA RACHEL SCHRANZ

Santa Nella,CA

Summary

Experienced professional with a strong work ethic and proven background in technology-related roles. Experienced in operation management, managing paperwork, proficient system administration, and technical support. Skilled in problem-solving, audit, strategic planning abilities, efficiency in multitasking under high-pressure environments, and optimizing performance. Capable of managing projects and coordinating with the Team. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives.

Overview

35
35
years of professional experience

Work History

Transportation & Logistics Coordinator

Frugal Logistics Inc.
345 I St., Los Baños, CA
08.2021 - Current
  • Developed and maintained relationships with vendors, carriers, and customers to ensure efficient shipping of goods.
  • Coordinated daily transportation activities including scheduling, routing, tracking, and documentation.
  • Collaborated with internal teams to coordinate shipments between multiple locations.
  • Monitored compliance with safety regulations and quality standards during transport operations.
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Provided support in negotiating contracts with third-party providers regarding rates, services offered.
  • Utilized logistics software to optimize supply chain processes and improve efficiency.

Sales & Marketing Manager

Pasajero Motors Corp.
Juan Luna Avenue, Cebu City Philippines
10.2018 - 04.2019
  • Developed and implemented sales strategies to target potential customers.
  • Created and distributed promotional materials to increase brand awareness.
  • Coordinated with marketing team to create effective campaigns for products or services.
  • Organized events such as conferences, exhibitions, seminars. to promote products and services.
  • Developed partnerships with external organizations for joint promotions or collaborations.
  • Defined marketing collateral and program strategies by working closely with product management teams.

Bank Manager

Philippine Savings Bank
M. Cuenco Avenue, Cebu City Philippines
09.2010 - 11.2015
  • Created and maintained a positive work environment within the branch.
  • Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
  • Prepared monthly reports on branch operations and submitted to corporate office.
  • Provided guidance and training to team members in order to ensure proper procedures were followed consistently.
  • Performed daily audits of cash drawers, deposits, withdrawals, transfers.
  • Reviewed customer complaints and took appropriate action as needed.
  • Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.
  • Assisted customers with account openings, closings, transfers, payments.
  • Maintained strict confidentiality of customer information at all times.
  • Ensured compliance with banking laws and regulations through periodic review of internal policies.
  • Identified areas of operational weakness or potential fraud risks in the bank's systems.
  • Managed daily workflow including assigning tasks to staff members.
  • Conducted regular meetings with staff members to discuss progress towards goals.
  • Developed marketing plans for new products and services offered by the bank.
  • Participated in community events related to banking services provided by the bank.
  • Investigated suspicious transactions that could be linked to money laundering activities.
  • Developed and implemented sales and marketing strategies to align with annual sales initiatives.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Coordinated preparation of external audit materials and external financial reporting.

Financial Advisor

Pru Life UK
Asia Town, TGU Tower, G/F Salinas Drive, Cebu City Philippines
02.2008 - 08.2010
  • Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
  • Developed financial plans and strategies tailored to clients' individual needs.
  • Reviewed existing client accounts to identify any gaps or areas needing improvement.
  • Advised high net worth individuals on complex wealth management issues related to trusts, estates, asset protection planning, philanthropy.

Operation Manager

Trailblazers Lending Inc.
Quiot Pardo, Cebu City Philippines
02.2000 - 12.2007
  • Reviewed loan applications for accuracy and completeness, ensuring that all necessary documentation was included.
  • Monitored collateral values to ensure compliance with lending policies and procedures.
  • Assessed the creditworthiness of applicants, making decisions on loan approval or denial.
  • Maintained detailed records of loans in computer systems, including origination documents and repayment histories.
  • Prepared monthly reports summarizing current loan activity and delinquency rates.
  • Developed strategies to minimize losses due to defaulting borrowers.
  • Processed loan modifications for delinquent accounts as needed.
  • Analyzed financial statements for potential borrowers in order to assess risk levels associated with granting loans.
  • Performed periodic reviews of existing loans in order to identify any discrepancies or areas of concern requiring attention.
  • Provided training and guidance to new staff members on proper lending practices and procedures.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.

Main Bank Cashier

RCBC Savings Bank
N. Escario Street, Cebu City Philippines
02.1996 - 01.2000
  • Resolved customer inquiries regarding bank services, policies, and procedures in a timely manner.
  • Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
  • Balanced cash drawer at the end of each shift.
  • Maintained accurate records of all transactions processed during shift for audit purposes.
  • Performed daily audits on ATM machines to ensure proper functioning and sufficient funds availability.
  • Conducted regular maintenance on equipment such as ATMs, coin counters, and safes to ensure proper operation.
  • Ensured adherence to security protocols by monitoring suspicious activity or behavior within the branch premises.

Banking Customer Service Representative

Metropolitan Bank & Trust Company
Magallanes Street, Cebu City Philippines
09.1993 - 01.1996
  • Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
  • Cross-sold bank products such as credit cards, loans, and insurance policies.
  • Provided account information and answered customer inquiries in a timely manner.
  • Resolved customer complaints or escalated them to the appropriate personnel as needed.
  • Identified potential fraud cases and reported them to the supervisor.
  • Processed loan applications and verified documentation for accuracy.
  • Maintained records of customer accounts including transactions and balances.
  • Prepared daily activity reports for management review.
  • Utilized various software programs including Microsoft Office Suite for data entry purposes.
  • Verified customer signatures against signature cards on file at the branch.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.

Bank Teller

Metropolitan Bank & Trust Company
Magallanes Street, Cebu City Philippines
08.1990 - 08.1993
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Performed cash handling duties including counting currency, coins, and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
  • Provided assistance to other tellers during peak business hours as needed.

Data Entry Clerk

Metropolitan Cebu Water District
Magallanes Street, Cebu City Philippines
01.1990 - 07.1990
  • Utilized specialized software applications related to the job role.
  • Prepared summaries of daily work completed for review by supervisors.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Created spreadsheets to track data entries.
  • Compiled reports based on gathered information.

Education

Bachelor of Science - Computer Science

University of San Jose Recoletos
Magallanes Street, Cebu City Philippines
10-1989

Skills

  • Analytical Thinking
  • Software expertise - Microsoft Excel, Word & PowerPoint
  • Spreadsheet tracking
  • Problem Solving & Decision-Making
  • Motivational Leadership
  • Efficiency Improvement
  • Performance Management
  • Sales Support
  • Coaching and Mentoring
  • People Skills

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Transportation & Logistics Coordinator

Frugal Logistics Inc.
08.2021 - Current

Sales & Marketing Manager

Pasajero Motors Corp.
10.2018 - 04.2019

Bank Manager

Philippine Savings Bank
09.2010 - 11.2015

Financial Advisor

Pru Life UK
02.2008 - 08.2010

Operation Manager

Trailblazers Lending Inc.
02.2000 - 12.2007

Main Bank Cashier

RCBC Savings Bank
02.1996 - 01.2000

Banking Customer Service Representative

Metropolitan Bank & Trust Company
09.1993 - 01.1996

Bank Teller

Metropolitan Bank & Trust Company
08.1990 - 08.1993

Data Entry Clerk

Metropolitan Cebu Water District
01.1990 - 07.1990

Bachelor of Science - Computer Science

University of San Jose Recoletos

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MARIA RACHEL SCHRANZ