Summary
Overview
Work History
Skills
Languages
Timeline
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Maria Renee Barrientos

Arlington,VA

Summary

Management Supervisor known for high productivity and efficient task completion. Possess key skills in strategic planning, team leadership, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive team dynamics.

Overview

3
3
years of professional experience

Work History

Management Supervisor

Mothersauce Partners
Arlington, VA
03.2024 - 03.2025
  • Coordinated meetings between management teams from different departments.
  • Managed staff of 15 employees, ensuring adherence to company policies and procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Monitored inventory levels, ordering supplies when necessary.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Delegated work to staff, setting priorities and goals.
  • Maintained a positive work environment by encouraging team building activities.
  • Resolved customer complaints in a timely manner.
  • Researched and responded to customer and vendor inquiries.
  • Directed junior team members in proper duties and company regulations.
  • Facilitated communication between supervisors and employees regarding job expectations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.

Server

Alero Restaurant
, Washington DC
05.2024 - 01.2025
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Delivered food orders promptly and courteously.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Greeted guests and provided menus.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Set up tables in between patrons to reduce wait times.
  • Stocked service areas with supplies during slow periods.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked food before serving it to customers.
  • Served food and beverages to patrons and confirmed complete orders.

Server

DMK Assembly
Arlington , VA
03.2022 - 03.2024
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Delivered food orders promptly and courteously.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Informed customers of daily specials and signature menu items.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Addressed complaints to kitchen staff and served replacement items.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Provided exceptional service to high volume of daily customers.
  • Greeted guests and provided menus.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Assisted in training new servers.
  • Worked effectively in team environments to make the workplace more productive.
  • Recognized by management for providing exceptional customer service.

Skills

  • Staff management
  • Conflict resolution
  • Performance evaluation
  • Inventory management
  • Employee training
  • Customer service
  • Multitasking capacity
  • Problem-solving
  • Professionalism
  • Employee engagement
  • Effective communication
  • Team building

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Server

Alero Restaurant
05.2024 - 01.2025

Management Supervisor

Mothersauce Partners
03.2024 - 03.2025

Server

DMK Assembly
03.2022 - 03.2024

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Maria Renee Barrientos