Mariarenee Grajeda
Oak Lawn,IL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, detail oriented and passionate job seeker with strong organizational skills eager to secure the Data Administrator position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Data Entry
Personalization Mall
11.2021 - 03.2022
- Researched and edited items within DBMS for accuracy and completeness.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Developed and maintained databases to store customer information.
- Developed data entry policies and procedures in compliance with company standards.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed timely and effective replacement of damaged or missing products.
- Created and maintained detailed database to develop promotional sales.
- Compiled, sorted and verified accuracy for entries to maintain database integrity.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Created and maintained data entry logs to track data entry activities.
- Entered numerical data into databases with speed and accuracy
- Secured and protected data from unauthorized access by complying with security protocols.
- Collated and organized data entry documents into filing systems for easy access.
- Consolidated and copied information from source documents to expand database reach.
- Collaborated with supervisor to verify data accuracy.
- Maintained database entries by manually inputting information.
Sales Associate floor Leader & Assistant Manager
Sketchers Outlet
01.2015 - 01.2018
- Responsible for opening and closing store
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Supervised tasks, personnel and clients for Sketchers company with high sales numbers.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Recruited, hired and trained team of 10+ salespeople.
Machine Operator & Quality Control Manager
Mets Plastics
01.2013 - 01.2015
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Prepared reports and technical documentation of day-to-day production processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Oversaw logistics and inventory management for storeroom.
- Assembled products according to changing daily work orders and specific customer needs.
- Reviewed production schedules and streamlined processes.
- Collaborated with other departments to optimize production workflows.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Education
Medical Billing Specialist Certificate -
Career Institute
Skills
- Traits – Excellent customer service, Bilingual, Leadership, Organization & Managerial skills,
- Efficient Data Entry
- Equipment Requisition
- Reporting Oversight
- Data Entry Documentation
- Advanced Excel Spreadsheet Functions
- Client Information Database Systems
- Microsoft Office
- Administrative Support
- Digital Filing
- Status Updates
- Data Analysis and Modeling
Languages
Spanish
Native or Bilingual
Timeline
Data Entry
Personalization Mall
11.2021 - 03.2022
Sales Associate floor Leader & Assistant Manager
Sketchers Outlet
01.2015 - 01.2018
Machine Operator & Quality Control Manager
Mets Plastics
01.2013 - 01.2015
Medical Billing Specialist Certificate -
Career Institute