Maria Vechiola

• Answered inbound calls and assist homeowners with their questions on their billing, HOA rules, and regulations, provided documents requested by homeowners, assist customers in setting up their online portals, link their accounts, and troubleshoot any registration issues. Assisting with billing options, and fee waivers. Providing information on the HOA guidelines and CC&R's, assisting Realtors and Attorneys with resale documents and resale questions.

Answering Inbound calls, Assisting College Students with Financial Aid, Enrollment, Registration, Advisor Appointments, and answering questions students may have in regards to their application, financial aid, and account balances.

• Work from Home booking Tee Times for callers for hundreds of Golf courses, assisting customers with cancellations, questions, transferring calls to the golf course when needed.

• Work from home, preparing work orders daily for employees, Answering phones, Scheduling Appointments for Estimates, Renovations, Construction on Home repairs, Customer Service, Pulling required permits for job site, Entering Customer work orders in Computer, Entering Employee work orders for payroll
• Scheduling Renovations on Newly Purchased homes, Scheduling Repairs on existing owned homes, Scheduling Clean out's and repairs on existing Homes When Renters move out or get Evicted
• Supervising Job Sites, Cleaning and Repairs on Homes for New Renter's or Selling of Home
• Applying for Needed Building Permits for New and Existing Properties so repairs can be done
• Ordering Dumpsters for removal of Building Materials or Garbage from Evictions, A counts Payables and Receivables for company.

• Great Knowledge of Company Programs, Accurate Notes on Customer Accounts, Highest Outgoing Calls per Day, Highest Completed Customer Medical Equipment from Doctor Offices approvals
• Contacting Customers and getting required missing information to process Medical Equipment to Insurance Department
• Highest Daily Evaluations by Team leads for Out going Calls, Orders process and completed to move forward to Customer Insurance Carrier
• Out going Calls to Doctors Office and Customers for processing Customers orders for Medical Equipment, GettingPrescriptions from Customers Physician, Faxing, Mailing Necessary Forms to Either Doctors Office or Customers Address
• Answering Incoming Customer Services Calls.

• Managing Home and My Children's daily Routines Consisting of School, Sports, After School Programs, House Hold Duties
• Household Chores, Cleaning Laundry, Cooking Dinner, Taking My Children To School and Picking up after School, Taking Children to Sport Activities, Taking Children to After School Programs.

• Retail 101 Certified, Loss Prevention Certified, Store Management Certified, Computer Hiring Process, On site Drug Testing, Storing Ordering, Scheduling, Freezers and Refrigerator Food Certified
• Opening and Closing Store, Scheduling, Supervising 8 Employees, Stocking, Store Orders, Unloading Weekly Truck, Daily Deposits, Daily Balancing, Inventory, Monthly Resets, Monthly Plan O Grams, Monthly Sale Ads Plan O Grams, Hiring, On site Drug Testing, Seasonal Sets, Monthly Store Reports, Manager Meeting and Manager Classes, Retail Classes, Maintaining a Clean, well stocked, Organized and friendly Store.