Maria Shiela Dinglasan
Vallejo,CA
Summary
Accomplished Front Line Manager at Homedepot with a proven track record of enhancing customer service and boosting sales through innovative strategies. Expert in staff development and coaching, with exceptional problem-solving and cash handling skills. Achieved significant cost savings by optimizing inventory and vendor contracts, promoting a culture of continuous improvement and accountability.
Overview
16
16
years of professional experience
Work History
Front Line Manager
Homedepot
Vallejo, CA
04.2022 - Current
- Developed and implemented strategies to improve customer service and increase sales.
- Optimized inventory management processes to minimize waste and maintain appropriate stock levels.
- Drove process improvements by analyzing key performance metrics regularly and adjusting strategies accordingly.
- Achieved cost savings by negotiating contracts with vendors and optimizing resource utilization across the department.
- Promoted a culture of accountability among staff members through consistent performance management practices that emphasized continuous improvement and professional development.
Store Consultant
FedEx
Alameda, CA
10.2020 - 12.2022
Snack Bar Attendant
Ssp America
Oakland, CA
08.2008 - 03.2019
Education
Maryhill High School
Philippines 06.2007
Skills
- Customer service focus
- Coaching and Mentoring
- Innovation and Creativity
- Staff Development
- Customer Service
- Time Management
- Problem-solving skills
- Listening Skills
- Cash counting
- Cash Handling
- Goals and performance
- Cash Register Operation
- Cash Handling Accuracy
- Staff Management
Timeline
Front Line Manager
Homedepot
04.2022 - Current
Store Consultant
FedEx
10.2020 - 12.2022
Snack Bar Attendant
Ssp America
08.2008 - 03.2019
Maryhill High School