Maria Solange Tavares Cabral
Pawtucket,RI
Summary
Dynamic professional with a proven track record in customer service and strategic planning at Dona De Empresa Sansol Cleaning Service. Expertise in enhancing client satisfaction through effective communication and problem-solving techniques. Strong leadership skills demonstrated through successful team development and achievement of departmental goals while ensuring budget compliance.
Overview
2018
2018
years of professional experience
Work History
Gerente De Empresa De Limpeza
Dona De Empresa Sansol Cleaning Service
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Técnica De Serviço Social E Políticas Públicas
Câmara Municipal De Santa Cruz
Cabo Verde
03.2014 - 12.2017
Coordinadora De Mercado De Artezanato E Cultura
Camâra Municipal Do Tarrafal
Santiago, Cabo Verde
01.2010 - 01.2014
Education
Licenciatura Em Serviço Social, Politicas Publicas -
Universidade De Santiago
Cabo Verde07.2017
High School Diploma -
Escola De Arquiologia
Portugal, Marco Canavezes07.2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Documentation and reporting
- Strategic planning
Languages
Criolo
Native or Bilingual
Portuguese
Professional Working
Ingles
Elementary
Timeline
Técnica De Serviço Social E Políticas Públicas
Câmara Municipal De Santa Cruz
03.2014 - 12.2017
Coordinadora De Mercado De Artezanato E Cultura
Camâra Municipal Do Tarrafal
01.2010 - 01.2014
Gerente De Empresa De Limpeza
Dona De Empresa Sansol Cleaning Service
Licenciatura Em Serviço Social, Politicas Publicas -
Universidade De Santiago
High School Diploma -
Escola De Arquiologia