Maria Rubi Diaz Gutierrez
Las Vegas,NV
Overview
5
5
years of professional experience
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Ulta Beauty Inc. Proven ability to enhance store presentation and optimize customer experience through effective visual merchandising and team collaboration. Bilingual in Spanish and English, dedicated to fostering positive relationships and achieving task goals.
Work History
Tasker
Ulta Beauty Inc.
06.2023 - Current
- Delivered exceptional customer service by assisting clients with product inquiries and selections.
- Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
- Executed visual merchandising standards to enhance store presentation and optimize customer experience.
- Collaborated with team members to achieve daily sales goals while ensuring a welcoming environment.
- Trained new staff on operational processes, promoting consistency in service delivery across shifts.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Improved task completion rates by implementing efficient scheduling and time management strategies.
Cashier Team Lead
La Fiesta Nevada Party Supply
10.2020 - 07.2023
- Supervised daily cash register operations, ensuring accuracy and efficiency in transaction processing.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Education
High School Diploma -
Western High School
Las Vegas, NV05.2023
Skills
- Strong work ethic
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Valid Driver's license
- Dedicated team player
- Clean driving record
- Flexible schedule
- FLUENT IN Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tasker
Ulta Beauty Inc.
06.2023 - Current
Cashier Team Lead
La Fiesta Nevada Party Supply
10.2020 - 07.2023
High School Diploma -
Western High School
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