Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria T. Huereque

Bullhead City,AZ

Summary

To obtain a career where I can use my skills and qualifications. Personable and reliable with strong attention to detail and positive, upbeat attitude. Ready to use and develop organizational and time-management skills. Developed exceptional time-management and organizational skills in fast-paced, client-focused environment. Demonstrates expertise in maintaining cleanliness, attention to detail, and ensuring high standard of service. Looking to transition into new field, utilizing strong multitasking abilities and dedication to quality. Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

24
24
years of professional experience

Work History

House Cleaner

Self Employed
02.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Manage and clean 5 houses per bi-weekly
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Emptied trashcans and transported waste to collection areas.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.

Owner/Manager

Chilly Willy Polar Shave Ice
01.2005 - Current

Company Overview: Owner/Manager- small business

  • Schedule/coordinate 4 events per month
  • Order products
  • Stock product
  • Train employees
  • Deposit money
  • Owner/Manager- small business
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals/events
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Medical Assistant

Advanced Heart And Vein Center
04.2023 - 07.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed 1-15 vital signs on patients
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Performed 1-5 EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Maintenance Scheduler

Arcata Associates
07.2015 - 03.2022
  • Top Secret Clearance
  • Answered 5 multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Enforced strict adherence to the maintenance plan and promptly advises the COM of issues.
    Ensured accurate documentation of maintenance actions using Maximo and provide daily updates on maintenance status to the customer per contract requirements.
    Reviewed and evaluated management and production effectiveness. Analyzes personnel and equipment performance history. Initiates management actions to meet new workloads or correct reported/perceived deficiencies.
    Participated in the maintenance planning cycle.
    Tracked and reported deficiencies in Maximo and participate in effective resolutions.
    Provided Maximo training and coaching to technicians, supervisors, and customers.
    Assisted maintenance personnel with opening, updating, and closing work orders.
    Updated and maintained all maintenance records, MMERs (Maximo Maintenance Equipment Record), Job Plans, maintenance only asset records, corrective maintenance work orders, currently scheduled preventive maintenance work orders, etc.
    Scheduled system downtimes - coordinate with requestors and customers to schedule and accomplish emergency and nonemergency downtimes.
    Coordinated final downtime with the Range Control Officer and the Airspace Manager.
    Had a general knowledge of systems and assets listed in the SDD (Systems Description Document).
    Monitored all maintenance activities and open work orders for both (PM and CM).
    Work Management and Integrated Logistics in areas of maintenance, logistics, property management, and purchasing with workflows, material reservations, reoccurring PRs, etc.
    Reviewed reports, technical papers, drawings, specifications, procedures, etc., and generate reports.
    Performed physical inventorying, cataloging, warehousing, material/property control coordination, and data entry in support of various maintenance and logistics activities.
    Performed data entry and manipulation in computer databases.
    Performed customer interface to define and report status of maintenance actions as required.
    Prepared routine maintenance correspondence.
    Other duties as assigned.

Janitor

Alutiiq
03.2011 - 07.2015
  • Clean al6-15l bathrooms
  • Empty trash and ashtrays daily
  • Keep toilet paper and paper towels stocked
  • Vacuum offices, pick up all trash
  • Clean kitchen areas
  • Sweep all entry ways, and clean entry doors and windows on scheduled days
  • Mop entry ways and all floors
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such entry and meeting rooms
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks d
  • Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Responded quickly to urgent maintenance requests from building occupants or management staff members.
  • Enhanced building safety through regular inspection and repairs.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Checked in and stocked inventory throughout facility.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Janitor

ABM Industries
08.2014 - 06.2015
  • Clean and stock4 bathrooms
  • Empty trash daily
  • Wipe down counter tops and chairs
  • Sweep, mop and vacuum all floors daily
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.]\
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Responded quickly to urgent maintenance requests from building occupants or management staff members.
  • Enhanced building safety through regular inspection and repairs.
  • Safeguarded building security by locking doors and setting alarms at the end of each shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Pharmacy Cashier

Wal-Greens Pharmacy
03.2009 - 02.2010
  • Answer 30 incoming calls
  • Verify insurance
  • Take and type 35 prescriptions daily
  • Customer service
  • Order supplies
  • Stock
  • Cashier
  • Count drawer at end of shift
  • Scan and fax paperwork
  • Performed daily and monthly reports
  • Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
  • Reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
  • Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
  • Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
  • Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
  • Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
  • Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
  • Increased customer satisfaction by providing friendly and efficient service during checkout process.
  • Balanced cash drawer at end of each shift with consistent accuracy, demonstrating strong attention to detail.
  • Managed cash register transactions accurately, minimizing discrepancies in daily financial reports.
  • Resolved customer complaints by actively listening, empathizing, and offering appropriate solutions.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Processed insurance claims with precision, ensuring timely payment of reimbursements to the pharmacy.
  • Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Handled financial transactions, including cash, credit, and insurance payments, with precision and integrity.
  • Trained new employees in cashier duties, enhancing team efficiency and service quality.
  • Enhanced customer experience by accurately and efficiently processing prescriptions and over-the-counter sales.
  • Improved store cleanliness and organization, creating welcoming environment for customers.
  • Conducted regular stock checks to minimize discrepancies and ensure accurate inventory records.
  • Educated customers on loyalty programs, leading to increased sign-ups and repeat business.
  • Resolved customer complaints with empathy and professionalism, restoring customer confidence in our services.
  • Streamlined checkout process, reducing average transaction time and increasing customer satisfaction.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.

Health Educator/Promotions

National Health Services, Inc.
08.2006 - 12.2008
  • Verify insurance
  • Answered 30 phone calls, emails and faxes daily
  • Set up and attend health fairs
  • Educated 3-5 patients weekly who have hypertension, diabetes, asthma and depression
  • Set up and attend health fa
  • Work close with psychologist and dietician
  • Pull and file charts
  • Developed and implemented health education strategies to reach target audiences.
  • Participated in community outreach activities to promote health education initiatives.
  • Raised awareness of public health issues through organizing workshops, seminars, and presentations.
  • Developed and distributed health education materials to increase awareness and understanding.

Medical Assistant

Compassionate Doctors
07.2003 - 07.2005
  • EKGs
  • Scheduled 35 patient follow ups
  • Answered 40 phone calls, emails and faxes
  • Performed vital signs for 35 patients
  • Performed 5 EKGs per day
  • Call in prescriptions
  • B-12 injections
  • Finger sticks
  • Download and apply halters
  • Download and backup echoes and halters to disc
  • File charts
  • Take co-payments and data entry
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Unit Secretary/Personal Secretary

Ridgecrest Regional Hospital
08.2000 - 05.2004
  • Schedule appointments for patients being discharged
  • Assist patients with needs
  • Order supplies
  • Stock
  • Input physician orders for patient information and medications to patient chart
  • Answered 30 incoming calls and emails and faxes per day
  • Assist manager with scheduling and Kronos time cards
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Managed incoming calls and directed to appropriate department.

Education

High School Graduate - Accounting/ Business

Carlsbad Senior High School
Carlsbad, NM
01.1985

Skills

  • Microsoft Office
  • Microsoft Word
  • Filing/Edition
  • Typing (40)
  • Office Procedures
  • Customer service skills
  • Maximo
  • Top Secret Clearance
  • Data entry
  • Time management
  • Appointment scheduling
  • Records management
  • Prioritization
  • Multi-line phone systems

Timeline

House Cleaner

Self Employed
02.2024 - Current

Medical Assistant

Advanced Heart And Vein Center
04.2023 - 07.2023

Maintenance Scheduler

Arcata Associates
07.2015 - 03.2022

Janitor

ABM Industries
08.2014 - 06.2015

Janitor

Alutiiq
03.2011 - 07.2015

Pharmacy Cashier

Wal-Greens Pharmacy
03.2009 - 02.2010

Health Educator/Promotions

National Health Services, Inc.
08.2006 - 12.2008

Owner/Manager

Chilly Willy Polar Shave Ice
01.2005 - Current

Medical Assistant

Compassionate Doctors
07.2003 - 07.2005

Unit Secretary/Personal Secretary

Ridgecrest Regional Hospital
08.2000 - 05.2004

High School Graduate - Accounting/ Business

Carlsbad Senior High School
Maria T. Huereque