Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Maria T. Rivera

North Richland Hills

Summary

Dynamic housekeeping professional with extensive experience at H Roslin Staffing, excelling in quality inspection and staff training. Proven ability to enhance team performance and maintain high cleanliness standards. Recognized for effective problem resolution and attention to detail, ensuring guest satisfaction and operational efficiency.

Overview

19
19
years of professional experience

Work History

Housekeeping Supervisor

H Roslin Staffing
Westlake
05.2022 - Current

Room Attendant

H Roslin Staffing
Westlake
09.2021 - 05.2022

Housekeeping Supervisor

H Roslin Staffing
Westlake
02.2015 - 04.2017
  • Inspect all areas of the hotel to ensure they are properly cleaned. Provide feedback to housekeepers as needed.
  • Assist with the proper training of all housekeeping staff.
  • Coach employees on proper cleaning procedures.
  • Assist with weekly and monthly inventories of supplies and equipment.
  • Assist with cleaning rooms or the lobby, as needed.

Room Attendant

H Roslin Staffing
Westlake
10.2014 - 02.2015
  • Cleaned guest rooms to maintain high standards of cleanliness.
  • Reported maintenance issues to ensure prompt resolution.
  • Assisted in training new staff on cleaning procedures and standards.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Interacted pleasantly with clients and guests when performing daily duties.

Housekeeping Room Attendant

Integris Staffing
Westlake
06.2006 - 05.2014
  • Assisted in restocking cleaning supplies and materials as needed.
  • Performed thorough cleaning of rooms.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Responded to requests from guests regarding housekeeping needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Education

High School Diploma -

Universidad Valle Del Bravo
San Fernando, Tamaulipas
07-2002

Skills

  • Quality inspection
  • Time management
  • Problem resolution
  • Staff training
  • Safety compliance
  • Attention to detail
  • Team leadership
  • Room inspection

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Housekeeping Supervisor

H Roslin Staffing
05.2022 - Current

Room Attendant

H Roslin Staffing
09.2021 - 05.2022

Housekeeping Supervisor

H Roslin Staffing
02.2015 - 04.2017

Room Attendant

H Roslin Staffing
10.2014 - 02.2015

Housekeeping Room Attendant

Integris Staffing
06.2006 - 05.2014

High School Diploma -

Universidad Valle Del Bravo

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