Maria Teresa Alcala
Los Alamitos,CA
Summary
Dynamic and detail-oriented RDA with a proven track record at Dental Kidz Club, excelling in customer service and teamwork. Recognized for strong organizational skills and effective communication, adept at managing multiple projects while maintaining a friendly, positive attitude. Committed to delivering exceptional support and fostering a collaborative environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
5
5
Certification
Work History
RDA
Dental Kidz Club
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Supervisor
Lakewood Cerritos Dental Centers
03.2022 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
High School Diploma -
Anaheim High School
Anaheim, CA06-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organization and time management
Certification
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- X-ray Certification
- Sealant Certification
Languages
English
Spanish
Timeline
RDA
Dental Kidz Club
05.2023 - Current
Supervisor
Lakewood Cerritos Dental Centers
03.2022 - 05.2023
High School Diploma -
Anaheim High School
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