Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Maria Teresa Alcala

Los Alamitos,CA

Summary

Dynamic and detail-oriented RDA with a proven track record at Dental Kidz Club, excelling in customer service and teamwork. Recognized for strong organizational skills and effective communication, adept at managing multiple projects while maintaining a friendly, positive attitude. Committed to delivering exceptional support and fostering a collaborative environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
5
5
Certification

Work History

RDA

Dental Kidz Club
05.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Supervisor

Lakewood Cerritos Dental Centers
03.2022 - 05.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Education

High School Diploma -

Anaheim High School
Anaheim, CA
06-1989

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organization and time management

Certification

  • OSHA Certified
  • CPR/AED Certification
  • First Aid Certification
  • X-ray Certification
  • Sealant Certification

Languages

English
Spanish

Timeline

RDA

Dental Kidz Club
05.2023 - Current

Supervisor

Lakewood Cerritos Dental Centers
03.2022 - 05.2023

High School Diploma -

Anaheim High School

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Maria Teresa Alcala