Maria Teresa Cavallo
Flemington,NJ
Summary
Driven Administrative Assistant with a proven track record at Psychiatric & Behavioral Health Solutions, excelling in customer service and database management. Demonstrated ability to enhance office efficiency and confidentiality, streamline invoice procedures by 30%, and foster positive client relations. Skilled in data entry and professional communication, effectively boosting employee morale through strategic event planning.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Psychiatric & Behavioral Health Solutions
05.2021 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Refill medications for patients as needed
- Schedule New and Follow-up appointments
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
BBA - Business Administration And Management
University of Santo Thomas
Philippines04.1984
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Time Management
- File Organization
- Customer and client relations
- Filing
- Scheduling
- Strong Problem Solver
- Professional Communication
- Database entry
- Scheduling and calendar management
- Dedicated Team Player
- Appointment Scheduling
- Verbal Communication
Timeline
Administrative Assistant
Psychiatric & Behavioral Health Solutions
05.2021 - Current
BBA - Business Administration And Management
University of Santo Thomas
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