Driven Administrative Assistant with a proven track record at Psychiatric & Behavioral Health Solutions, excelling in customer service and database management. Demonstrated ability to enhance office efficiency and confidentiality, streamline invoice procedures by 30%, and foster positive client relations. Skilled in data entry and professional communication, effectively boosting employee morale through strategic event planning.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Psychiatric & Behavioral Health Solutions
2021.05 - Current
Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensure accurate record-keeping with diligent data entry and database management for vital company information.
Refill medications for patients as needed
Schedule New and Follow-up appointments
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
BBA - Business Administration And Management
University of Santo Thomas
Philippines
04.1984
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Time Management
File Organization
Customer and client relations
Filing
Scheduling
Strong Problem Solver
Professional Communication
Database entry
Scheduling and calendar management
Dedicated Team Player
Appointment Scheduling
Verbal Communication
Timeline
Administrative Assistant
Psychiatric & Behavioral Health Solutions
2021.05 - Current
BBA - Business Administration And Management
University of Santo Thomas
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