MARIA TERESA SISON
ELK GROVE,CA
Summary
Driven by a commitment to excellence, I leveraged my expertise in quality improvement and staff development at Kaiser Permanente to enhance patient care and staff performance. Skilled in electronic charting and clinical leadership, I successfully implemented process improvements, achieving significant advancements in healthcare delivery and patient satisfaction.
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 30 years career history , 14 years as Assistant nurse manager . Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Seasoned nursing professional offering proven excellent clinical knowledge and skills , natural interpersonal strengths and technical abilities. Knowledgeable about electronic charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Hardworking and passionate nurse with strong organizational skills , dependable in managing multiple priorities with a positive " can do " attitude , excellent team member , highly dedicated nurse providing excellent patient care every time
Overview
29
29
years of professional experience
1
1
Certificate
Work History
ASSISTANT NURSE MANAGER
KAISER PERMANENTE
11.2010 - Current
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels. I am highly involved in our MAGNET council - NPC Nurse Practice Council , SOCIAL COMMITTEE for employee recognitions , social events in our units and improving teamwork , FALLS h hospital workgroup for fall reduction and prevention , LIONS a collaborative group among ANMS to optimize patient care experience
- Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes. I am paly a big role in our HEALTH CONNECT / EPIC documentation as Facility Care Expert
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly. Part of our daily routines is doing Nurse Leader Rounding . This is also to harvest staff recognitions for their excellent patient caree
- Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
- Integrated evidence-based nursing into practice environment fo 150 nurses/ staff in our 3SOUTH and 4 SOUTH units
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
STAFF NURSE
DIGNITY HEALTH
03.2009 - Current
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Mentored new nursing staff, supporting their professional growth and development.There are times i will be asked to precept new staff even though I am not a regular staff in the unit
- Promoted a culture of safety adhering to organizations standard of care by reporting any potential hazards or concerns.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Provided exceptional care to high-acute patients needing complex care . Highly flexible to work in various units even at Emergency department handling patients within my scope of practice
CHARGE NURSE
KAISER PERMANENTE
03.2006 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collaborated with other healthcare professionals to provide quality patient care.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department. Used to lead TCARE performance improvement projects in our department
STAFF NURSE TELEMETRY UNIT
KAISER PERMANENTE
07.2002 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices. I was one of the Nurse Preceptors for new grads and new hires . I am also one of the few Facility Care Experts for EPIC charting
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Participated in hospital committees to recommend quality improvement initiatives.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
STAFF NURSE
UC DAVIS HOSPITAL
03.2006 - 11.2007
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Managed complex patient care, utilizing advanced techniques to promote healing and prevent recovery
STAFF NURSE
EMERALD GARDEN - SNF
01.2000 - 03.2002
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
STAFF NURSE
GOOD SAMARITAN HOSPITAL ONCOLOGY UNIT
01.1998 - 01.2000
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Staff Registered Nurse, Emergency Room
PANGASINAL PROVINCIAL MEDICAL CENTER
04.1995 - 02.1997
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Managed complex patient care, utilizing advanced techniques to promote healing and prevent recovery
- Promoted teamwork and collaboration with interdisciplinary teams for optimal patient care planning and implementation.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
Education
Bachelor of Science - NURSING
UNIVERSITY OF PANGASINAN COLLEGE OF NURSING
DAGUPAN CITY PHILIPPINES 04.1994
Skills
- Quality Improvement
- Staff Development
- Care Coordination
- Clinical Leadership, staff leadership
- Nursing Expertise
- Performance Appraisal
- Healthcare Delivery
- Budget Administration
- Staff Supervision
- Patient education and advocacy
- Performance Improvement
- Direct Patient Care - providing excellent patient care every time even to the most challenging ones with strong clinical judgement and clinical expertise
- Work Planning and Prioritization, multitasking and organizational skills
- Staff Coaching and Mentoring
- Electronic charting expertise - One of our EPIC facility care expert and highly knowledgeable with CERNER as well
Accomplishments
- Awarded as Employee of the Year in 2006
- KP Facility Care Expert - Simply the Best Award in October 2006
- Extraordinary Assistant Nurse Manager in 2008
- Simply The Best Nurse in 2014
- Extraordinary Nurse recipient in 2015
- High Performing Manager Award in 2019
- KATA - performance improvement coach in 2023
Certification
BLS/ ACLS Certified
Stroke Certified
Additional Information
One of the highest performing Assistant Nurse Manager as evident by excellent people pulse responses annually . This year April 2024 100% of my direct reports responded
Timeline
ASSISTANT NURSE MANAGER
KAISER PERMANENTE
11.2010 - Current
STAFF NURSE
DIGNITY HEALTH
03.2009 - Current
CHARGE NURSE
KAISER PERMANENTE
03.2006 - Current
STAFF NURSE
UC DAVIS HOSPITAL
03.2006 - 11.2007
STAFF NURSE TELEMETRY UNIT
KAISER PERMANENTE
07.2002 - Current
STAFF NURSE
EMERALD GARDEN - SNF
01.2000 - 03.2002
STAFF NURSE
GOOD SAMARITAN HOSPITAL ONCOLOGY UNIT
01.1998 - 01.2000
Staff Registered Nurse, Emergency Room
PANGASINAL PROVINCIAL MEDICAL CENTER
04.1995 - 02.1997
Bachelor of Science - NURSING
UNIVERSITY OF PANGASINAN COLLEGE OF NURSING
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