Maria Teressa Jamero
Carrollton,TX
Summary
A seasoned Human Resources Specialist with a proven track record at Waltermart Supermarket, I excel in compensation planning and team building. Leveraging HRIS maintenance and talent management skills, I've significantly enhanced corporate accountability and workplace health. My leadership in recruiting strategies and employee relations has consistently driven organizational success, showcasing a robust blend of strategic and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Human Resources Specialist
Waltermart Supermarket
Sta. Rosa, Laguna
02.2024 - 10.2024
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Conducted annual salary surveys and analyzed compensation data to maintain competitive and equitable pay structures.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Online English Tutor
Learn Point Child Care
Quezon, Philippines
03.2023 - 10.2023
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
- Created individualized teaching materials, including activities and worksheets, to supplement classroom instruction.
- Aided students in computer laboratories and other out-of-classroom academic environments.
Senior Regional Sales Director
Mary Kay Asia Pacific
Manila, Philippines
07.2016 - 01.2021
- Developed and maintained sales materials and current product knowledge.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Created monthly performance reports for senior management outlining progress against goals.
- Implemented incentive programs and rewards systems to motivate staff and maximize revenue opportunities.
- Led a team of sales managers and representatives, providing training and development to enhance performance.
- Conducted market research and reported on competitors.
- Established relationships with key decision makers at target accounts.
- Managed and trained a team of Regional Sales Managers to ensure successful execution of sales initiatives.
- Estimated sales volume and profit for current and new products.
- Ensured compliance with company policies regarding safety regulations, labor laws and other applicable statutes.
Banking Customer Service Representative
JP Morgan Chase
Manila, Philippines
06.2011 - 06.2016
- Promoted available products and services to customers during service, account management and order calls.
- Surpassed sales goals through implementation of successful marketing strategies.
- Led on- and off-site customer support teams across multiple time zones.
- Reconciled discrepancies between teller cash counts and computerized records on a daily basis.
- Informed customers about new products or services available through the bank.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Verified customer signatures against signature cards on file at the branch.
- Explained banking procedures and regulations to customers accurately.
- Mentored junior team members and managed employee relationships.
Education
Bachelor of Science - Human Resources Development
Northern Quezon Cooperative College
Philippines04-2011
High School
Sisters Of Mary Catholic School
Philippines03-2004
Burdeos Elementary School
Philippines03-2000
Skills
- Union relations
- Training development
- Compensation planning
- Personnel engagement
- HRIS maintenance
- Policies implementation
- Recruiting
- Paperwork verification
- HR program development
- Customer service delivery
- HR information systems
- Talent management
- Time and labor control
- Wages and salary
- HR services
- Payroll administration
- Employee relations
- Benefits administration
- Employee onboarding
- Team building
- Event management
- Interviewing techniques
Timeline
Human Resources Specialist
Waltermart Supermarket
02.2024 - 10.2024
Online English Tutor
Learn Point Child Care
03.2023 - 10.2023
Senior Regional Sales Director
Mary Kay Asia Pacific
07.2016 - 01.2021
Banking Customer Service Representative
JP Morgan Chase
06.2011 - 06.2016
Bachelor of Science - Human Resources Development
Northern Quezon Cooperative College
High School
Sisters Of Mary Catholic School
Burdeos Elementary School
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