Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
ADVANCED CARE MEDICAL SUPPLIES
06.2024 - Current
Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
Optimized revenue collection by closely monitoring outstanding accounts and implementing effective follow-up strategies.
ASOSIADO EN VENTAS
Negocio Privado. Decora
01.2022 - 12.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated strong organizational and time management skills while managing multiple projects.
Cultivated strong relationships with key influencers, leading to increased brand awareness and credibility.
ESPECIALISTA DE COMUNICACION
MINISTERIO DEL TURISMO
04.2020 - 12.2021
Education
BBA - COMUNICACION
UNIVERSIDAD DE LA HABANA
CUBA
12.2021
Skills
Customer Service
Computer Proficiency
Customer Relations
Clerical Support
Professional Communication
Invoice Processing
Client Relations
Event Coordination
Social media knowledge
Internal Communications
Internet Research
Business Administration
Coordination
Project Management
Team Bonding
Timeline
Administrative Assistant
ADVANCED CARE MEDICAL SUPPLIES
06.2024 - Current
ASOSIADO EN VENTAS
Negocio Privado. Decora
01.2022 - 12.2022
ESPECIALISTA DE COMUNICACION
MINISTERIO DEL TURISMO
04.2020 - 12.2021
BBA - COMUNICACION
UNIVERSIDAD DE LA HABANA
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