Maria Thalia Borges Sanchez
Miami,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
ADVANCED CARE MEDICAL SUPPLIES
2024.06 - Current
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
- Optimized revenue collection by closely monitoring outstanding accounts and implementing effective follow-up strategies.
ASOSIADO EN VENTAS
Negocio Privado. Decora
2022.01 - 2022.12
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated strong relationships with key influencers, leading to increased brand awareness and credibility.
ESPECIALISTA DE COMUNICACION
MINISTERIO DEL TURISMO
2020.04 - 2021.12
Education
BBA - COMUNICACION
UNIVERSIDAD DE LA HABANA
CUBA12.2021
Skills
- Customer Service
- Computer Proficiency
- Customer Relations
- Clerical Support
- Professional Communication
- Invoice Processing
- Client Relations
- Event Coordination
- Social media knowledge
- Internal Communications
- Internet Research
- Business Administration
- Coordination
- Project Management
- Team Bonding
Timeline
Administrative Assistant
ADVANCED CARE MEDICAL SUPPLIES
2024.06 - Current
ASOSIADO EN VENTAS
Negocio Privado. Decora
2022.01 - 2022.12
ESPECIALISTA DE COMUNICACION
MINISTERIO DEL TURISMO
2020.04 - 2021.12
BBA - COMUNICACION
UNIVERSIDAD DE LA HABANA
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