Maria Thalia Borges Sanchez
Miami,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
ADVANCED CARE MEDICAL SUPPLIES
06.2024 - Current
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Ensured data security by adhering strictly to confidentiality guidelines when handling sensitive client information during the billing process.
- Optimized revenue collection by closely monitoring outstanding accounts and implementing effective follow-up strategies.
ASOSIADO EN VENTAS
Negocio Privado. Decora
01.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated strong relationships with key influencers, leading to increased brand awareness and credibility.
ESPECIALISTA DE COMUNICACION
MINISTERIO DEL TURISMO
04.2020 - 12.2021
Education
BBA - COMUNICACION
UNIVERSIDAD DE LA HABANA
CUBA12.2021
Skills
- Customer Service
- Computer Proficiency
- Customer Relations
- Clerical Support
- Professional Communication
- Invoice Processing
- Client Relations
- Event Coordination
- Social media knowledge
- Internal Communications
- Internet Research
- Business Administration
- Coordination
- Project Management
- Team Bonding
Timeline
Administrative Assistant
ADVANCED CARE MEDICAL SUPPLIES
06.2024 - Current
ASOSIADO EN VENTAS
Negocio Privado. Decora
01.2022 - 12.2022
ESPECIALISTA DE COMUNICACION
MINISTERIO DEL TURISMO
04.2020 - 12.2021
BBA - COMUNICACION
UNIVERSIDAD DE LA HABANA
Similar Profiles
Adriana Morales RamosAdriana Morales Ramos
Registered Behavior Technician at Advanced Care Medical SuppliesRegistered Behavior Technician at Advanced Care Medical Supplies
Muhammed ShanavasMuhammed Shanavas
QA/QC Supervisor at MEDICAL ADVANCED SUPPLIES Co.QA/QC Supervisor at MEDICAL ADVANCED SUPPLIES Co.
Christopher JaniosChristopher Janios
Warehouse Manager at Comfort Care Medical SuppliesWarehouse Manager at Comfort Care Medical Supplies
Daniel CastilloDaniel Castillo
Executive Account Manager at New Health MD of HialeahExecutive Account Manager at New Health MD of Hialeah
Jason SteinJason Stein
Head of Product at LingopalHead of Product at Lingopal