Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Facility Administrator
Ablelight Inc.
Mission Viejo, CA
04.2024 - Current
Supervised staff members assigned to various departments within the facility in order to ensure efficient workflow processes are being followed.
Conducted performance reviews for staff members on an annual basis in order to identify areas where improvement is necessary.
Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
Oversaw hiring processes such as interviewing candidates and making recommendations on who should be hired based on their qualifications.
Analyzed data from monthly reports and identified areas where improvements can be made in terms of cost savings or increasing efficiency.
Resolved conflicts among employees in order to maintain harmonious working relationships throughout the organization.
Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Created and implemented policies and procedures for staff members to follow in order to maintain a safe working environment.
Conducted regular safety inspections to ensure compliance with regulations.
Program Manager
Ablelight Inc.
Mission Viejo, CA
09.2021 - 04.2024
Implemented plans designed for individual's specific needs.
Recruited and trained new employees to meet job requirements.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Reviewed completed work to verify consistency, quality, and conformance.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Oversaw program compliance with requirements, schedule and budget.
Lead Direct Support Professional
Bethesda Lutheran Communitiesoffice
Mission Viejo, CA
05.2017 - 09.2021
Accompanied or transported clients to appointments, errands and social activities.
Monitored health and well-being of clients and reported significant health changes.
Organized oral medications for clients following dosage and schedule requirements.
Assisted individuals in development of social skills to become integrated in community.
Transported clients to doctor's appointments and errands.
Coordinated medical appointments and monitored health care needs of clients.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Mentored new employees on job duties associated with being a lead DSP.
Monitored clients' activity levels and helped prevent sedentary behavior.
Direct Support Professional
Bethesda Lutheran Communitiesoffice
Mission Viejo, CA
06.2016 - 05.2017
Assisted individuals in learning and developing new skills.
Provided guidance and support to ensure safety of individuals served.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Recorded client status progress and challenges in logbooks and reports.
Monitored health and well-being of clients and reported significant health changes.
Partnered with registered nurses and physiotherapists to provide care to patients.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Accompanied or transported clients to appointments, errands and social activities.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.