Maria Theresa G. Casing
Colma,USA
Summary
Clinical nurse leader and healthcare professional with over 19 years of nursing experience providing high-quality clinical care focused on telemetry, trauma, and chronically ill patients. Six years of experience in nursing leadership including department management, nursing staff supervision, program evaluations, patient relations, and performance improvement. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization including administrators, doctors, nursing staff, team members, patients, and families. Experienced and compassionate nurse leader with a proven track record of leading healthcare teams to deliver excellent patient care. Highly skilled and detail-oriented nurse leader with expertise in staff development, performance management, and patient care. Dynamic and results-driven nurse leader with a strong background in strategic planning, resource allocation, and quality improvement initiatives. Dedicated nurse leader with exceptional communication skills, a passion for mentoring staff, and a commitment to fostering a positive work environment.
Healthcare professional skilled in managing nursing operations and optimizing patient care. Adept at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with reputation for reliability and adaptability.
Professional with strong background in nursing leadership, focused on delivering high-quality patient care and operational efficiency. Expertise in team collaboration, staff development, and resource management. Known for adaptability and achieving results in dynamic healthcare settings. Proficient in clinical skills, patient advocacy, and regulatory compliance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of California.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
Work History
Nurse Manager
Kaiser Permanente
06.2024 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Established and continuously optimized unit schedules and individual work assignments.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Evaluated patient histories, complaints, and current symptoms.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated family members and caregivers on patient care instructions.
Interim Nurse Manager
Kaiser Permanente South San Francisco
06.2024 - Current
- Collaborates with other leaders in implementing quality measures that impact the overall patient care process.
- Builds relationships and provides support and guidance for staff. Monitors staffing and maintains appropriate staffing levels based on patient acuity and census.
- Collaborates with other leaders in cost and efficiency management, quality improvement, and patient safety. Develops and implements processes that promote patient safety and quality of care.
- Coordinates the completion of necessary reports and data collection.
- Leads team in the development of plans that improve patient safety and quality of care for patients regarding patient care and the completion of necessary reports and data collection.
- Collaborates with other leaders in implementing quality measures that impact the overall patient care process.
- Establishes, implements, and maintains patient care and service standards to meet members and internal clients expectations.
- Designs and evaluates processes to improve systems and patient care results across the continuum of care.
- Develops and monitors budgets for the appropriate use of human and material resources. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for departments and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Ensures ongoing staff development.
- Develops and implements policies and procedures that guide and support the provision of care and services. Monitors and monitors departmental policy and procedures, which support the organization's goals and business objectives and ensures compliance with regulatory requirements.
- Oversees the management of care and services for a designated area, directs fiscal management of the department.
- Supervised and coordinated daily operations in a busy medical-surgical telemetry unit with a focus on patient care.
- Supervised nursing staff and provided support and guidance in a fast-paced emergency department.
- Developed and implemented quality improvement initiatives to enhance patient outcomes.
- Collaborated with interdisciplinary teams to ensure comprehensive care plans for patients.
- Led training sessions for new hires and provided ongoing education to staff.
- Ensured compliance with regulatory standards and policies to maintain a safe and efficient work environment.
- Facilitated communication between healthcare providers, patients, and their families to ensure continuity of care.
- Demonstrated strong leadership skills in managing a team of healthcare professionals in a challenging environment.
Assistant Nurse Manager
Kaiser Permanente South San Francisco
01.2022 - 06.2024
- Clinical nurse leader for 6 years, managing 2 Medical Surgical Telemetry units with 138 FTE.
- Worked as a Registered Nurse for 20 years in a busy hospital setting.
- Managed a team of Nursing Assistants and provided care to patients.
- Ensured compliance with all hospital policies and procedures.
- Participated in quality improvement projects and committees.
- Collaborated with healthcare team members to provide comprehensive patient care.
- Trained new staff members on hospital protocols and procedures.
- Maintained accurate and detailed patient documentation.
- Assisted with developing care plans and treatment goals for patients.
Clinical Nurse Leader RN
CPMC, Mission Bernal Hospital
04.2018 - 11.2023
- Managed a team of nurses on a medical-surgical unit with strong leadership and communication skills.
- Managed patient care for a caseload of diverse medical-surgical patients in a fast-paced hospital setting.
- Provided leadership and guidance to nursing staff and collaborated with interdisciplinary team members to ensure optimum patient outcomes.
- Utilized evidence-based practice to develop and implement nursing care plans and interventions.
- Assessed patients' physical and emotional well-being and communicated effectively with patients and their families.
- Participated in quality improvement initiatives and promoted a culture of safety and excellence in patient care.
- Supervised and evaluated nursing staff performance, provided feedback, and supported professional development.
- Facilitated patient education and discharge planning to promote continuity of care and reduce readmissions.
- Maintained accurate and detailed patient records, upheld confidentiality standards, and followed HIPAA regulations.
- Work History
- Registered Nurse, March 2018 to December 2018
- St. Mary's Hospital (Dignity Health), San Francisco
- Medsurge Tele, RN (Travel RN) December 2017 to March 2018
- CPMC St. Luke's Campus, San Francisco, CA
- Neuro PCU, RN January 2010 to December 2017 Cape Coral, FL
- Neuro-Stepdown Unit, RN January 2007 to January 2010 Lee Memorial Hospital, Fort Myers, FL
- ED RN October 2005 to August 2006 CHDC Hospital, Philippines
Critical Care Registered Nurse
10.2005 - 03.2018
- Managed and cared for critically ill patients in the telemetry setting.
- Experienced in administering and monitoring ventilator support.
- Managed and treated critically ill patients in a 20-bed ICU setting.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Proficient in assessing and managing patients with multi-system organ failure.
- Provided education and support to patients and families during difficult times.
- Skilled in interpreting EKG rhythms and responding to changes in patient condition.
- Demonstrated competence in structuring evidence-based interventions to achieve hemodynamic stability.
- Maintained accurate documentation and compliance with hospital policies and procedures.
- Administered medications, monitored vital signs, and collaborated with multidisciplinary healthcare team members.
- Assessed patient conditions, provided specialized treatments, and ensured patient safety and comfort.
- Responded to emergencies, initiated life-saving interventions, and communicated effectively with healthcare providers.
- Documented patient care activities, treatment plans, and responses to interventions in electronic health records.
- Participated in quality improvement initiatives, continuing education programs, and interdisciplinary team meetings.
- Demonstrated strong critical thinking skills, attention to detail, and ability to work under pressure.
- Maintained current certifications in ACLS, BLS, and other relevant credentials.
Education
Masters of Science - Nursing Administration and Leadership
Aspen University
Denver, CO05-2026
Bachelor of Science - Nursing
North Valley College
Bachelor of Science - Physical Therapy
Southwestern University
Skills
- Nursing Leadership / Department Management
- Staff Development
- Efficient Patient Throughput
- Leadership
- Problem-solving
- Adaptability
- Time management
- Empathy
- Work Planning and Prioritization / Workflow Coordination / Process Improvement
- Proactive & Responsive Customer Service
- Communication
- Teaching
- Teamwork
- Organizational
- Decision-making
- Quality improvement
- Department management
- Staff leadership
- Hiring and terminations
- Clinical supervision
- Staff development
- Patient education and advocacy
- Conflict management
- Performance improvement
- Staff coaching and mentoring
- Budget planning
- Budget management
- Compliance oversight
- Utilization management
- Care monitoring
- Task delegation
- Clinical expertise
- Workload management
- Corrective action implementation
- Quality assurance
- Work Planning and Prioritization
- Quality controls
- Nursing informatics
- Ethical practice
- Multidisciplinary care coordination
- Nursing team oversight
- Student nurse management
- Training staff
- Infection control
- Delegation and motivation
- Attention to detail
- Patient and family advocacy
- Certified in CPR/AED
- Unit oversight
- Nursing performance assessment
LANGUAGES
Tagalog
Native or Bilingual
Timeline
Nurse Manager
Kaiser Permanente
06.2024 - Current
Interim Nurse Manager
Kaiser Permanente South San Francisco
06.2024 - Current
Assistant Nurse Manager
Kaiser Permanente South San Francisco
01.2022 - 06.2024
Clinical Nurse Leader RN
CPMC, Mission Bernal Hospital
04.2018 - 11.2023
Critical Care Registered Nurse
10.2005 - 03.2018
Bachelor of Science - Physical Therapy
Southwestern University
Masters of Science - Nursing Administration and Leadership
Aspen University
Bachelor of Science - Nursing
North Valley College
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