Maria Theresa Tagudin
Sta. Ignacia,Tarlac
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Kurbado Food And Refreshment Hub
Sta. Ignacia , Tarlac
08.2019 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
QA Nurse
RBR Review Services
Sta. Ignacia , Tarlac
10.2017 - 07.2021
- Advocated for and strived to protect health, safety and rights of patient.
- Review Medical records for accuracy, quality assurance for billing and insurance purposes.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Customer Service Representative
Sutherland Global Solutions
Tarlac , Tarlac
03.2016 - 04.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Manager
The Real Fashion By RM
03.2012 - 09.2016
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Elderly Caregiver
Dina Kahalani
Tel Aviv , Israel
01.2006 - 04.2010
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Education
Bachelor of Science - Nursing
Southeast Asian College Inc.
Quezon City, Philippines06.2012
Skills
- Compassionate and Caring
- Monitoring Vital Signs
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Staff Management
- Computer literate
Timeline
Restaurant Manager
Kurbado Food And Refreshment Hub
08.2019 - Current
QA Nurse
RBR Review Services
10.2017 - 07.2021
Customer Service Representative
Sutherland Global Solutions
03.2016 - 04.2017
Sales Manager
The Real Fashion By RM
03.2012 - 09.2016
Elderly Caregiver
Dina Kahalani
01.2006 - 04.2010
Bachelor of Science - Nursing
Southeast Asian College Inc.
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