Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARIA "TONI" SANCHEZ

FORT WORTH,TX

Summary

Well qualified accounting and financial professional offering excellent skills in relationship building and customer service. Dedicated and successful at working with diverse personalities and experienced in busy office settings. Offering successful career history comprising more than 25 years.

Overview

15
15
years of professional experience

Work History

Accounts Payable Supervisor

D R Horton Homes
06.2018 - Current
  • Trained and supported new hires to educate on process flow and interdepartmental procedures.
  • Oversaw monthly accounting close process for timely and accurate reporting of financial information.
  • Researched all invoices that were past due.
  • Processed all vendor invoices promptly in accordance with company policy.
  • Interacted with corporate vendors, upper management and peers.
  • Tracked expenditures and prepared reports for records and management review.
  • Assisted project managers and operations staff with accounting expertise.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Accounts Payable Manager.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Mentored office employees on proper administrative procedures and how to use programs such as AS400 and JDEdwards, keeping operations consistent and efficient for maximum performance.
  • Trained and supervised staff of 10 and implemented mentoring program that offered positive employee engagement.

Retail Associate

Marshalls Department Store
03.2015 - 08.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Chargeback Analyst

First American Payment Systems
02.2017 - 06.2018
  • Resolved disputes by processing refunds and debits to cardholders or merchants.
  • Identified fraud and reported suspected cases to appropriate contact.
  • Investigated disputed credit or debit card transactions.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Credit Clerk

Pier 1 Imports - Corporate
07.2013 - 01.2017
  • Handled reporting, filing and collections paperwork for credit group.
  • Made contact and took action to collect on insufficient funds checks.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Kept records of customers' charges and payments.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Prepared reports of findings and recommendations.
  • Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
  • Responsible for devaluing over $700,000 worth of gift card fraud in a fiscal year.
  • Ensured compliance of all cardholder security within the department, understanding the importance of keeping cardholder information secure.
  • Cancellled E-Commerce and in-store orders, assisting stores with refunds and fraudulent purchases

Education

Certificate of Completion - Computerized Accounting

Central Texas Commercial College

Certificate of Completion/Cosmetology License - Cosmetology

Ranger Junior College

High School Diploma -

Bangs High School

Skills

  • Precision and Accuracy
  • Data Entry and 10-Key
  • Accounts Payable and Receivable Auditing
  • Staff Training
  • Document Coding and Classification
  • Office Management
  • Bill Payment and Recordkeeping
  • Administrative Staff Supervision
  • Validation of Discrepancies
  • Batch Balances and Reports
  • Office Support

Languages

Spanish

Timeline

Accounts Payable Supervisor

D R Horton Homes
06.2018 - Current

Chargeback Analyst

First American Payment Systems
02.2017 - 06.2018

Retail Associate

Marshalls Department Store
03.2015 - 08.2020

Credit Clerk

Pier 1 Imports - Corporate
07.2013 - 01.2017

Certificate of Completion - Computerized Accounting

Central Texas Commercial College

Certificate of Completion/Cosmetology License - Cosmetology

Ranger Junior College

High School Diploma -

Bangs High School

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MARIA "TONI" SANCHEZ