Hi, I’m
Maria V. Bana
Jupiter,FL
Summary
Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Overview
15
years of professional experience
1
Certification
Work History
Health Career Institute
Registrar
10.2023
Job overview
- Oversees all operations in the registration process (record creation, course schedule building, classroom assignment, final exam scheduling, grade processing, transcript issuance, and student enrollment verification)
- Oversees all operations in the transfer credit process and prior learning credit process (evaluation of transcripts, posting of credit, processing, and building of transfer credit rules in Anthology)
- Responsible for the development of the Academic Calendar, updating of the Registrar’s Office web site, and assists with the development and publication of the University Catalog
- Responsible for beginning of term processing in Anthology (building of terms and sessions, term activating students, and assigning student appointments)
- Responsible for end of term processing in Anthology (repeat/replace processing, academic action processes, communication with students related to academic actions, and Dean’s List processing)
- Responsible for enrollment and degree reporting
- Establishes and maintains collaborative and effective working relationships with a diverse group of leaders across the University, across the institutional system and with peers at other universities
- Develops, evaluates, interprets, and enforces departmental, institutional policies, procedures, and strategies relative to the academic mission
- Manages the fiscal affairs of the department, including budget development and priorities, exercises direct fiscal control over the approved budget
- Directs the activities of clerical staff; determines major personnel decisions including staffing needs, such as training
- Enforces the provision of the Family Education Rights and Privacy Act (FERPA)
- Enforces compliance with Undergraduate Catalog requirements as they pertain to the Registrar’s Office
Instituto Marangoni
Registrar
08.2022 - 07.2023
Job overview
- Excellent communication skills to assist with prospective and current students in retention efforts
- Organized the collection of documents for faculty and student files in preparation of audits
- Collected all documentation to process student visas for international students as Designated School Official (SEVIS) Student Exchange and Visitor Program
- Achieved reinstatement of Veteran’s Affairs funding for continuation of program growth
- Accomplished successful state campus audits for continuation of operations
- Accelerated accreditation efforts via participation of committee gatherings and drafting of documents
- Advised the international student population on all matters related to their immigration status, maintain student SEVIS records, and assist the Assistant Director with workshops and information sessions held for international students
- Served as a designated school official (DSO), advising Lynn University's international student body on all matters related to visas and immigration status in addition to academic, social, and cultural issues unique to international students
- Submitting and updating information required by the Student and Exchange Visitors Information System (SEVIS) and informing international students of their responsibilities for maintaining proper immigration status
- Advising international students on how to secure social security numbers, driver's licenses, bank accounts, etc
- Working closely with the Office of Admission to facilitate the issuance of new initial I-20s
- Assisting and participating in orientation activities each semester to include immigration check-in, immigration orientation sessions and social activities for the international student and parent population
- Collaborating effectively with faculty, staff, and student groups in the promotion of intercultural awareness, international education and global competency
Florida Career College
Compliance Officer
06.2021 - 08.2022
Job overview
- Managed monthly audits to meet key performing indicators
- Attained successful training of staff and faculty in preparation of federal, state and department of education audits
- Author of reaffirmation documents for accreditor Council of Occupational education
- Spearheaded successful facilities audit of main and branch campuses
West Coast University
Financial Aid Officer
08.2018 - 06.2021
Job overview
- Expertise knowledge in financial aid principles, practices, and processes to include verification and private loans
- Attained successful collection of Internal Revenue Service tax forms in preparation federal audits
- Adjudicated federal aid to applicants after review of documents and federal aid repayment options
- Acquired student retention through the repackaging process for yearly requirements as a team lead
- Managed state, private, university scholarship funds
- Reviewed documentation and met with prospective aid participants for scholarship requirements
- Counseled prospective scholarship recipients to ensure continuous eligibility
- Supervised financial aid officers to ensure accuracy of process and collections of documents
Polytechnic University of Puerto Rico
Administrative Affairs/ HR Liaison Financial Aid Officer
01.2010 - 09.2015
Job overview
- Supervised non faculty members
- Managed, prepared, and analyzed monthly expense reports not limited to employee payroll
- Headed federal financial aid program at the campus to accelerate growth
Polytechnic University of Puerto Rico
Promotions and Admissions Officer
10.2008 - 01.2010
Job overview
- Promote and coordinate open houses and career fairs at private and public companies, career fairs, and professional organizations
- Developed and maintained relationships with institutions to increase awareness and recruitment efforts
- Increased students’ awareness of the campus and converted leads to enrollments with local businesses and community organizations
- Conduct onboarding
Education
Nova Southeastern University
Masters of Science from Leadership & Human Services
2009
Florida International University
Bachelors of Science from Liberal Arts
2004
Miami Dade College
Associate of Arts from Business Administration
2002
Skills
- Database Administration
- Degree Auditing
- Transfer Credit Evaluation
- Conflict Resolution
- Customer Service
- Admissions Support
- Records Management
- Course Scheduling
- Organizational Skills
- Interdepartmental Collaboration
- Financial Aid Coordination
- Report Generation
Certification
Anthology, Campus Nexus, Jenzabar, and creation of student records system with Zoho Academics.
Designated School official- Student and Exchange Visitor Program
School Certifying Official-Veterans Affairs
Timeline
Registrar
Health Career Institute
10.2023
Registrar
Instituto Marangoni
08.2022 - 07.2023
Compliance Officer
Florida Career College
06.2021 - 08.2022
Financial Aid Officer
West Coast University
08.2018 - 06.2021
Administrative Affairs/ HR Liaison Financial Aid Officer
Polytechnic University of Puerto Rico
01.2010 - 09.2015
Promotions and Admissions Officer
Polytechnic University of Puerto Rico
10.2008 - 01.2010
Nova Southeastern University
Masters of Science from Leadership & Human Services
Florida International University
Bachelors of Science from Liberal Arts
Miami Dade College
Associate of Arts from Business Administration
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