Maria V Cedeno
Fulshear,TX
Summary
Adept PAC Technician with a proven track record at Seven Lakes High School, showcasing exceptional troubleshooting abilities and a commitment to safety. Excelled in customer service, seamlessly blending technical expertise with empathy and patience. Known for rapid mastery of new technologies and leading teams to exceed performance goals, demonstrating unparalleled attention to detail and organizational skills. Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in all realms. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
2
2
years of professional experience
Work History
PAC Technician
Seven Lakes High School
08.2022 - 06.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Greeted guests entering store and responded promptly to guests needs.
- Performed PAC opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted guests by answering questions and fulfilling requests.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05.2028
High School Diploma -
Seven Lakes High School
Katy, TX05.2024
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Team Leadership
- Time Management
- Customer Assistance
- Patience and Empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
PAC Technician
Seven Lakes High School
08.2022 - 06.2024
Bachelor of Science - Criminal Justice
Sam Houston State University
High School Diploma -
Seven Lakes High School
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