Maria VERONICA Bustos
Clarks Summit,PA
Summary
Bilingual English/Spanish. Highly organized with dedication to promoting safe and positive environment. Highly familiar with Inbound and Outbound processes. Proficient in technical writing, record-keeping and interdepartmental coordination and communication. Reliable, multi-talented, experience in policy development and staff management procedures positively impacting overall morale and productivity, dedicated in promoting efficient warehouse function to meet production and customers goals.
Overview
14
14
years of professional experience
Work History
Training and Development Specialist
Nutrition Corp
06.2023 - 08.2023
- Develop and deliver customized training programs for employees to enhance job performance and ensure compliance with industry regulations and specifications.
- Utilized learning management system software to track employee progress and identify areas for improvement
- Coordinated and scheduled training sessions for new hires, delivering refresher training for existing employees and hands-on training for specific tasks
- Collaborated with floor trainers, supervisors, and leads to monitor employee progress
Operations Manager
BIC Manufacturing
01.2022 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Responsible for Quality, Safety and Training by planning, leading, organizing, and coordinating activities to ensure delivery of Quality Products
- Devised and executed innovative strategies, enhancing efficiency by 45% and cutting costs by 15%
- Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth.
- Boosted customer satisfaction significantly through streamlined service delivery.
Production Manager
Cardinal Glass IG
08.2020 - 09.2021
- Managed production operations ensuring timely, superior-quality outputs
- Led team of 2 supervisor and 50 direct employees, fostering collaborative and supportive work environment
- Resolved complex production issues, significantly minimizing downtime by implementing innovative strategies, amplifying operational efficiency by 10% measured through KPIs
- Increased production output by 15%, contributing significantly to company growth
- Provide direction and guidance to ensure performance and quality goals are met
- Responsible for recognizing, alerting, and correcting safety concerns (adhere to all PPE requirements)
- Achieve Manufacturing/Production daily goals, FPY, and proactively engage in correcting short comings.
- Plan daily production schedule to meet customer deadlines by analyze data reports and forecasting.
Warehouse DC Supervisor
Independent Trading Company
04.2017 - 08.2020
- Led day-to-day operations of high-volume warehouse operations, including freight and parcel shipments, returns and transfers and assists with setting priorities, and assigning daily tasks
- Boosted efficiency by 60% through innovative inventory management strategies
- Utilized analytical prowess for accurate demand forecasting and stock management
- Mitigated logistical challenges, resulting in 15% reduction in delivery times
- Responsible for staffing; recruiting, screening, interviewing, perform orientation for new hires
- Promoted safety policies and practices among personnel, by implementing non previous existent safety polices in warehouse, and enforcing appropriate handling and use of equipment and products
- Created different departments including receiving, inventory, pickers/packers, shipping and leads to develop smother and productive flow.
- Assisted in implementation of new WMS system.
- Performed HR representative functions: hiring, disciplinary actions, payroll and/or other HR Functions.
DC Operations Supervisor
TJ Maxx Distribution Center
08.2016 - 04.2017
- Lead and manage 20-30 ticketing associates in diverse, fast-paced retail distribution center by managing day to day activity within department, including planning, flow, and resource allocation
- Perform weekly performance audits on associates to ensured compliance to Ticketing Best Practices and preferred methods through individual coaching of associates
- Manage inventory to guarantee fluid movement of merchandise through distribution center and minimize lost product and shrink.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Production Supervisor
Menasha Packaging Company
01.2010 - 07.2016
- Led a team of between 50 to 200 direct employees during off-shift hours
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction
- Assigned and adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands by making sure leads accomplished their goals
- Managed and improved production processes to enhance product quality and maximize efficiency by identifying problems or bottlenecks in production processes and made necessary recommendations and/or adjustments
- Evaluated existing production processes and identified areas for improvement.
- Recorded and monitor production numbers every two hours and keeping track of production rate and to ensure daily goals are being met (KPIs)
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays ensuring safest working environment possible for staff.
Shipping Supervisor
Menasha Packaging Company
- Scheduled and confirmed all outbound loads making sure loads are being shipped to customer guidelines
- Developed effective communication channels between production and shipping department for smooth operations.
- Made sure trucks were getting in and out in a timely manner to avoid detention charges and maintain communication with carriers about ETAs, questions or issues that arise
- Performed ships/invoices orders at time of departure and kept/filed all paperwork; BOLs, shipping/seal log, etc
- Analyzed shipment data to identify trends and areas for improvement in overall supply chain process.
Inventory Specialist
Menasha Packaging Company
- Recorded and maintained control of all inventory items purchased and produced
- Ensuring compliance with established internal control procedures are being met
- Researched and resolved any problems or discrepancies with finished goods and/or in progress goods, like, missing LPN's, LOST/Missing items or any discrepancy in internal and customer systems
- Processed I Doc reconciliation/Workflow issues and review negative report in SAP
- Researched and resolve Bill or Material (BOM) issues and involved managers as necessary
- Supervised inventory cycle counting processes, including product damages and product returns.
Production Line Leader
Menasha Packaging Company
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment
- Achieved production targets by maintaining high productivity levels and communicating effectively with team members and supervisor
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks
- Supervised activities of manual packagers and automatic packaging lines and kept team in line with productivity targets and safety standards
- Ensured components, lot numbers, date code, expiration dates were correct and accurate to maintain quality standards
- Performed hourly inspections of finished goods to ensure customer's requirements are met
- Documented and reported inspection on quality and production forms
- Worked together with Inventory department to reconcile all components and products at end of shift to maintain accurate inventory and work on any issues arising throughout the day
- Motivated employees to make sure daily goal was met.
Education
Business Administration -
Penn State Scranton
Dunmore, PAHigh School Diploma -
Hazleton Area High School
Hazleton, PA06.2006
Skills
- Operations Management
- Manufacturing Planning
- Systems Implementations
- Cost Reduction and Containment
- Inventory Management
- Root Cause Analysis
- Process Improvement
- Training and Development
- Team Building
- Inbound/Outbound
Accomplishments
- BIC - designed, rearrange and organized production floor to maximize productivity and to ensure safety of employees by implementing 5s throughout the plant.
- Cardinal Glass Industries- implemented new system scanning, utilizing program already in place, to accurate track and produce production schedules/orders.
- Independent Trading Co- built team up from 5 employees to 25 by taking over the entire hiring process and training of new employees.
- Independent Trading Co- oversaw the implementation and full training of new WMS system that increase productivity by 20%.
- Menasha Packaging- created/designed physical and systematic shipping area to match the demand in shipping finished goods.
Languages
Spanish
Native or Bilingual
Timeline
Training and Development Specialist
Nutrition Corp
06.2023 - 08.2023
Operations Manager
BIC Manufacturing
01.2022 - 01.2023
Production Manager
Cardinal Glass IG
08.2020 - 09.2021
Warehouse DC Supervisor
Independent Trading Company
04.2017 - 08.2020
DC Operations Supervisor
TJ Maxx Distribution Center
08.2016 - 04.2017
Production Supervisor
Menasha Packaging Company
01.2010 - 07.2016
Shipping Supervisor
Menasha Packaging Company
Inventory Specialist
Menasha Packaging Company
Production Line Leader
Menasha Packaging Company
Business Administration -
Penn State Scranton
High School Diploma -
Hazleton Area High School
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