Timeline
Work Preference
Work History
Overview
Education
Skills
Summary

Maria Veronica Gonzalez

Communication
West Haven,UT

Timeline

Cleaner, Supervisor, Trainer - Clean Home Happy Home
06.2023 - Current
Bussines Owner - Myself
11.2022 - Current
NEISD - No Degree, English As A Second Language.
03.2021 - 01.2022
Brand Representative - Xpress Impresores
05.2018 - 01.2022
Personal Assistant - Political Party and Government of Coahuila, Mexico
02.2012 - 09.2018
Universidad Autonoma De Coahuila - Bachelor of Science, Communication
08.1989 - 12.1994

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchHealthcare benefits

Work History

Cleaner, Supervisor, Trainer

Clean Home Happy Home
06.2023 - Current
  • Act as the main point of contact for client needs, ensuring exceptional customer satisfaction.
  • Assisted team in maintaining cleanliness and organization across assigned areas.
  • Learned and applied safety protocols while using cleaning equipment and chemicals.
  • Supported training of new staff on proper cleaning techniques and procedures.
  • Supervise and Train a team of maids, ensuring adherence to company standards across multiple cleaning services: Construction, move in/out, deep cleaning, offices, hotels, etc.

Bussines Owner

Myself
11.2022 - Current
  • Founded and managed a residential and commercial cleaning business, overseeing daily operations and client relations.
  • Cultivated customer relationships through effective communication and service excellence.
  • Developed and implement quality standards that ensured consistent and high level service delivery.
  • Successfully grew costumer base through referrals and reliable service, maintaining long-term client relationships.

Brand Representative

Xpress Impresores
05.2018 - 01.2022
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Assisted clients with product selection, brand promotion and merchandising.
  • Increased sales opportunities through costumer engagement and product demonstrations.
  • Developed and executed a social media strategy that strengthened brand presence and boosted sales.
  • Built and maintained strong client relationships, fostering loyalty and repeat bussines.

Personal Assistant

Political Party and Government of Coahuila, Mexico
02.2012 - 09.2018
  • Coordinated complex schedules and appointments for executives, ensuring optimal time management.
  • Supported executives in communications, PR campaigns and media relations.
  • Managed confidential documents.
  • Developed comprehensive reports and presentations for team meetings, facilitating informed decision-making.
  • Coordinated events, sponsorships and interviews to enhance their personal/professional visibility.
  • Developed strategic social media campaigns, increasing community engagement.
  • Traveled with managers to provide administrative and operational support.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Education

Bachelor of Science - Communication

Universidad Autonoma De Coahuila, Saltillo, Coahuila. Mexico.
08.1989 - 12.1994
  • Professional Development: Radio and TV Announcer.

No Degree - English As A Second Language.

NEISD, San Antonio, TX
03.2021 - 01.2022

Skills

Customer service

Customer relations

Attention to detail

Driven and determined

Entrepreneurial personality

Relationship building

Work Planning and Prioritization

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level at Merry Maids position. Ready to help team achieve company goals. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Creative Business Owner with exceptional background spent in Cleaning services. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

I am excited to apply for the position you are offering at Marry Maids, with over eight years of experience in operations,clients relations and team supervision, combined with my background as both a bussines owner and cleaning supervisor. I am confident in my ability to drive brand compliance,strengthen franchise engagement and deliver measurable results for your team.

I am particularly drawn to this role because of Marry Maids' focus on maintaining brand excellence across its franchise network. I believe my combined expertise makes me a strong fit to support your mission of delivering consistent high quality service experiences.

Thank you for considering my application, I would welcome the opportunity to further discuss how my skills and background align with your goals.

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Maria Veronica GonzalezCommunication