Dynamic and detail-oriented Receptionist with a proven track record at PJS of Austin, where I enhanced office efficiency and customer satisfaction. Expert in organization and time management, I adeptly handled sensitive information and improved the reception area's ambiance. My skills in data entry and telephone communication consistently supported client relations and operational workflow.
Overview
10
10
years of professional experience
Work History
Receptionist
PJS of Austin
2401 E St Elmo Rd Austin TX 78744
04.2015 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.