Juan P Gill Espinosa
Homestead,FL
Summary
Proven leader with a track record of enhancing operational efficiency and driving revenue growth at companies like Mercedes-Benz Venezuela C.A. Expert in business management and customer relations, adept at developing strategic partnerships and fostering a culture of continuous improvement. Achieved significant increases in customer satisfaction and profitability through innovative strategies and effective team leadership. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
22
22
years of professional experience
Work History
Owner
Fontanol Corp
11.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Owner
Autolimited Advanced Corp
09.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
Owner
Money Maker Team Corp
07.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Raised property accuracy and accountability by creating new automated tracking method.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Owner
Autolimited Group Corp
08.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
General Manager
Kendall Mitsubishi
02.2016 - 03.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sales Director Owner
Elite Auto Valencia
04.2011 - 01.2015
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
General Manager
Concesionario Vecoval Official Audi and Volkswagen
01.2005 - 04.2011
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Service Manager
Mercedes-Benz Venezuela C.A
07.2002 - 12.2004
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
English As Foreign Language - English Education
Michigan Language Center
Ann Arbor, MI05.2001
Automotive Techinician Electrical Division - Automotive Technology
Daimler Benz AG Technical Institute
Bremen Germany01.2001
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Client Service
Project Management
Operations Management
Business Management
Strategic Planning
Financial reporting and analysis
Costing and integration planning
Efficient multi tasker
Languages
Spanish
Native or Bilingual
Timeline
Owner
Fontanol Corp
11.2020 - Current
Owner
Autolimited Advanced Corp
09.2020 - Current
Owner
Money Maker Team Corp
07.2020 - Current
Owner
Autolimited Group Corp
08.2019 - Current
General Manager
Kendall Mitsubishi
02.2016 - 03.2018
Sales Director Owner
Elite Auto Valencia
04.2011 - 01.2015
General Manager
Concesionario Vecoval Official Audi and Volkswagen
01.2005 - 04.2011
Service Manager
Mercedes-Benz Venezuela C.A
07.2002 - 12.2004
English As Foreign Language - English Education
Michigan Language Center
Automotive Techinician Electrical Division - Automotive Technology
Daimler Benz AG Technical Institute
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