Maria Victoria Hiekel
Gainesville
Summary
Competent and caring professional offering several years of coordinating and carrying out patient care in high-volume hospital environments. Demonstrated performing with speed and accuracy to assess patients, deliver treatments, and delegate tasks. Proven history of advocating for patient needs and fostering top-quality care. Compassionate and proficient Emergency Room Registered Nurse with experience in a high-stress, fast-paced environment. Strong skills in triage, patient care, and team collaboration. Demonstrated ability to handle multiple tasks simultaneously while maintaining composure under pressure. Previous work has positively impacted patient satisfaction and recovery rates due to effective communication and critical thinking skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse
UF Health Shands Hospital
Gainesville
09.2022 - Current
- Facilitated communication between physicians, nurses, technicians, therapists, social workers, family members and other healthcare providers.
- Managed intravenous lines, wound dressings, catheters, and other medical devices.
- Identified potential risks or complications during treatment processes and took appropriate corrective action.
- Delivered compassionate end-of-life care when needed according to established hospice guidelines.
- Assisted in the preparation of trauma victims for transfer or discharge from the hospital.
- Responded quickly to life-threatening situations while maintaining composure under pressure.
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Assisted in training new staff members on proper nursing protocols for emergency room operations.
- Assessed patient condition and developed individualized care plans.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
- Provided emergency care to critically ill patients in a timely manner.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
- Educated families about their loved ones' conditions and provided emotional support.
- Reviewed laboratory results promptly for accuracy and followed up on abnormal findings with physicians.
- Administered medications and treatments per physician orders.
- Triaged and treated high-volume caseload in busy emergency room setting.
Registered Nurse
Clearway Pain Solutions Institute
Pensacola
01.2022 - 08.2025
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Assisted physicians during examinations or surgical procedures.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Administered medications and treatments, monitoring patients for reactions and side effects.
Customer Service Representative
ATT
Augusta
01.2017 - 06.2017
- Suggested solutions when a product malfunction was reported by the customer.
- Communicated courteously with customers by telephone, email, or chat systems.
- Maintained accurate records of customer interactions and transactions.
- Provided customers with product and service information.
- Resolved customer issues in a timely manner.
Occupational Health Nurse
Sanford Inc
San Jose City
01.2015 - 12.2015
- Monitored employee's exposure to harmful chemicals or radiation levels in the workplace environment.
- Advised employers on environmental exposures which may have an effect on employee's health.
- Counseled employees regarding lifestyle changes needed to improve their overall health status.
- Educated staff on proper safety protocols in order to prevent workplace injuries and illness.
- Conducted physicals, immunizations, respirator fit tests and other occupational health services.
- Assessed employee needs and provided appropriate educational materials on health promotion topics.
Registered Nurse
San Jose Hospital And Medical Center
San Jose
01.2012 - 12.2012
- Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Education
Bachelor of Science - Nursing
Trinity University of Asia
Philippines04-2011
Skills
- Patient assessment
- IV management
- Emergency response
- Medication administration
- Care plan development
- Electronic medical records
- FLUENT IN Tagalog
- Diabetes management
Certification
- BLS
- ACLS
- PALS
- TNCC
Timeline
Registered Nurse
UF Health Shands Hospital
09.2022 - Current
Registered Nurse
Clearway Pain Solutions Institute
01.2022 - 08.2025
Customer Service Representative
ATT
01.2017 - 06.2017
Occupational Health Nurse
Sanford Inc
01.2015 - 12.2015
Registered Nurse
San Jose Hospital And Medical Center
01.2012 - 12.2012
Bachelor of Science - Nursing
Trinity University of Asia
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