Maria Victoria Moraes Uchoa
Orlando
Summary
Sales associate with 3 years of experience excelling in customer engagement and sales growth across retail environments. Demonstrates leadership and multilingual communication skills, enhancing customer satisfaction and repeat business. Adept at leveraging product knowledge and innovative sales strategies to drive revenue and foster strong client relationships.
Overview
2
2
years of professional experience
Work History
Sales Associate
Alo Yoga
Orlando
02.2025 - Current
- Answered customer questions about sizing, accessories, and merchandise care
- Prepared merchandise for sales floor by pricing or tagging
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Engaged with customers to effectively build rapport and lasting relationships
Crystal Expert
Swarovski
Orlando
06.2024 - 02.2025
- Delivered top-notch service by understanding client needs and offering personalized jewelry recommendations
- Exceeded sales targets through effective upselling and creating compelling jewelry combinations
- Handled payments and returns accurately using point-of-sale systems
- Built and nurtured client relationships, leading to repeat business and referrals
Barista
Paloma co
Orlando
09.2023 - 03.2024
- Provided friendly and efficient service, taking orders and customizing drinks to meet customer preferences
- Crafted high-quality coffee and espresso drinks, adhering to recipe standards and ensuring consistency
- Maintained a clean and organized workspace, including regular cleaning of equipment and surfaces
- Engaged with customers to create a welcoming atmosphere and handle any inquiries or concerns
Education
Bachelor of Science - Political Science
University of Central Florida
Orlando, FLLanguages
- English (fluent)
- Portuguese (fluent)
- Spanish (experienced)
Timeline
Sales Associate
Alo Yoga
02.2025 - Current
Crystal Expert
Swarovski
06.2024 - 02.2025
Barista
Paloma co
09.2023 - 03.2024
Bachelor of Science - Political Science
University of Central Florida