Maria Victoria Siwa
Chesapeake,VA
Summary
Proven leader with extensive experience in project management and team supervision.
A reasonable level of fitness.
Punctual, reliable and trustworthy.
Able to manage time effectively.
Ability to work both alone and in a team.
Awareness of health and safety procedures.
Reading skills for following instructions.
Maths skills.
Excelled in delivering high-quality results on time.
Skilled in property management and fostering a safe, efficient work environment.
Overview
1
1
year of professional experience
Work History
Lead Supervisor 1
NEX
Norfolk Navy Exchange VA
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Supervise Custodial and employees on proper cleaning and sanitation of the store facilities and surroundings.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Supervised workers on how to properly stock products and merchandise.
Project Manager
The Right House 1988
Manila, Philippines
- Project Clean-up before start of construction.
- Post Clean-up before Turn-overs.
- Planned, designed, and scheduled phases.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Managed projects from procurement to commission.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
Crew Back and Front of the House
Chipotle Grill
Chesapeake, VA
01.2024 - Current
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Answered telephone to make reservations and take orders.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing their needs.
- Collaborated with other team members to maintain a clean, organized, and welcoming environment.
- Conducted routine cleanliness checks within the dining area throughout each shift ensuring optimum hygiene standards were maintained.
- Demonstrated adaptability skills when adjusting schedules according to unexpected changes in guest numbers or special events.
- Handled cash transactions accurately while maintaining proper cash handling procedures.
- Implemented effective strategies for managing peak service hours without compromising the guest experience.
- Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
- Processed payments for orders and provided customers with change.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room inventory and replenished as necessary.
Education
Business Administration
Maryknoll College
Quezon City, Philippines 03.1984
Skills
Property Management Skills
Cleaning Sanitation and Safety
Timeline
Crew Back and Front of the House
Chipotle Grill
01.2024 - Current
Lead Supervisor 1
NEX
Project Manager
The Right House 1988
Business Administration
Maryknoll College