Maria Vitoria Machado
Everett
Summary
Detail-oriented and adaptable professional with over 3 years of administrative and office experience and a strong academic background in law and business management. Skilled in recordkeeping, data entry, and client service. Adept at managing high-volume tasks with accuracy and professionalism. Fluent in English and Portuguese, with excellent communication, organizational, and analytical skills. Actively pursuing a paralegal career with a strong foundation in office operations.
Overview
11
11
years of professional experience
Work History
Loan Servicing Administrator
1st Security Bank of Washington
04.2023 - Current
- Performed data entry of loan documents into the system and maintained accurate records.
- Worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately.
- Served customers and followed outlined steps of service.
- Collaborated with other departments to ensure seamless delivery of service across all areas of operations.
- Monitored loan payments to ensure timely payment processing and updated accounts accordingly.
- Oversaw daily operations to ensure high levels of productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Babysitter
Self-employed
03.2017 - 11.2021
- Developed professionally and personally by working with children in a different country and culture.
- Achieved English-speaking fluency and improved cross-cultural communication skills.
- Gained strong problem-solving, decision-making, and adaptability skills by dealing with new situations daily.
Administrative Office Assistant
Grupo Ambipar
08.2015 - 10.2017
- Executed all kinds of administrative activities, managing the daily stock of office supplies and planning the necessary purchases.
- Organized internal and external courier and mailing, preparing packages for shipment and ensuring timely delivery to customers.
- Reviewed and analyzed invoices, payment requests, advance requests, and expense reimbursements prior to final approval.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
Internship Student
Grupo Maittra
04.2014 - 03.2015
- Coordinated room requests for meetings and presentations according to room availability.
- Created and updated tracking spreadsheets using MS Excel.
- Keep track of office supplies inventory and made purchases of supplies when necessary.
- Answered phone and performed clerical duties to assist human resources department.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Updated and maintained employee records to respond quickly to requests for information.
Education
Bachelor’s degree - Law studies
College Unisal
01.2018
Associate of Arts - Paralegal Studies
Edmonds Community College
Lynnwood, WAHuman Resources Rapid Track Certification - undefined
Everett Community College
Everett, WA01.2020
High School Diploma - undefined
Colegio Politec
01.2015
Certificate in Business Management - undefined
Senac
01.2014
Skills
- Document drafting
- Client communication
- Document scanning
- File organization
- Calendar management
- Administrative support
- Microsoft office
- Document control support
- Customer service
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Loan Servicing Administrator
1st Security Bank of Washington
04.2023 - Current
Babysitter
Self-employed
03.2017 - 11.2021
Administrative Office Assistant
Grupo Ambipar
08.2015 - 10.2017
Internship Student
Grupo Maittra
04.2014 - 03.2015
Human Resources Rapid Track Certification - undefined
Everett Community College
High School Diploma - undefined
Colegio Politec
Certificate in Business Management - undefined
Senac
Bachelor’s degree - Law studies
College Unisal
Associate of Arts - Paralegal Studies
Edmonds Community College
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