Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Yulissa Trejo Escudero

Corpus Christi,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bar Manager

Chiquita's Drive Tru
Corpus Christi, TX
03.2019 - Current
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Maintaining records of requisition orders, purchase orders, and goods received.
  • Offer new drink promotions, and social media advertising.
  • Engage with dissatisfied customers and address issues with staff.
  • Operate the POS system (inventory, pricing, data, and sales reports).

Manager

Vanessa's Bridal
Corpus Christi, TX
07.2014 - Current
  • I greeted the customer entering the store to ascertain what each customer wanted or needed.
  • Operated a cash register, handling cash and credit card transactions with 100% accuracy.
  • Handle all customer relations issues in a gracious manner, and in accordance with company policies.
  • Verified that all customers received receipts for their purchases.
  • Set up a way for payment plans to help customers.
  • Build customer confidence by actively listening to concerns and complaints, and quickly resolving issues.
  • Signing checks for bridal companies.
  • Received merchandise, stocked shelves, and managed inventory.
  • Processes daily paperwork, orders, and prepared deposits.
  • Typed drafts, memos, emails, and prepared weekly reports for owner management.
  • Organized regular meetings with sales representatives.
  • Trained new staff members.
  • Perform all bookkeeping functions, such as credits and collections, maintaining financial records, and bills.
  • Manage all incoming and outgoing correspondence by phone, email, text, and fax.
  • Confirm bridal appointments.
  • Keep the bridal store clean to give the customers a positive first impression.
  • Manage multitasking.

Laundry Attendant

Laundromatic Laundry
Corpus Christi, TX
05.2020 - 08.2023
  • Kept work area neat, clean and organized at all times.
  • Assisted customers with their inquiries regarding laundry services.
  • Good ability to lift objects weighing up to 40 pounds.
  • High ability to follow writing and verbal directions.
  • Tracked linen usage accurately using computerized systems.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Responsible for checking and reporting the working conditions of laundry machinery.
  • Referred guest problems or complaints to the supervisor.
  • Monitored building security by locking doors after operating hours.
  • Count cash and coins.
  • Collect all the coins from the washers and dryers.
  • Make a report by the end of the day on credit card payments.
  • Bookkeeping

Education

High School Diploma -

Foy Moody High School
Corpus Christi, TX
05-2015

Skills

  • Customer service
  • Problem-solving skill
  • Bookkeeping
  • Computer skills
  • Microsoft Office (Word, PowerPoint, Excel, Outlook)
  • Scheduling and calendars
  • Time management skills
  • Multitasking
  • Phone and email etiquette
  • Ability to maintain confidentiality
  • Computer skills
  • Reliability
  • Verbal and written communication
  • Cash Handling

Certification

  • Food Handlers Certification

Languages

English
Professional
Spanish
Professional

Timeline

Laundry Attendant

Laundromatic Laundry
05.2020 - 08.2023

Bar Manager

Chiquita's Drive Tru
03.2019 - Current

Manager

Vanessa's Bridal
07.2014 - Current

High School Diploma -

Foy Moody High School

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Maria Yulissa Trejo Escudero