Manager with 2+ years of experience in retail, my main focus has been becoming a great example to develop others with my own experiences. Having great customer service and soft skills to overall ease any trouble in the workplace. I am looking to expand my role and challenge myself with new opportunities. I want to find my career and i believe corporate at Buc-ee’s is a great place for that.
As a night manager i work with my employees to make sure we make a high performing team.
I build relationships and spend time developing the next set of promotions. I handle customer interactions good or bad and i make sure my shifts run smoothly. I overlook the merchandise, out of stocks, planograms, assets, vendor communication, and talent development of the store. I set projects that will help improve the store and make it a priority to fulfill them with my co workers. Overall my goal is to have our store looking its best and to Buc-ee’s standard, and to express great customer service and professionalism.
I maintained a safe environment by enforcing safety protocols and policies. As an operator assistant i performed inspections on machinery and monitored levels in the operating room. If anything was not working accordingly i was expected to communicate the issue with designated employees and work with them to solve the problem. I also worked in the office making sure all paperwork and permits were in order.
I managed invoices, pay points and money logs for the store. I implemented my knowledge as a cashier to help out at the front registers. I spent time working with planograms and out of stocks to communicate with vendors on products that were needed. Overall i put effort into the organization and administration of the store.
I greeted customers and helped them with any needs. Worked the POS and executed any extra tasks that were given to me. Had great customer service and communication skills throughout.
People management
Communication skills
Development skills
Customer service
Organization and administration skills