Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maribel Aquino Reyes

Bronx,NY

Summary

Proven Housekeeping Manager with a track record of enhancing guest satisfaction and streamlining operations at Hotel Luma. Expert in cleaning and sanitation, demonstrated by improved compliance rates. Skilled in guest relations, significantly boosting customer service scores. Achieved a notable increase in efficiency through effective team management and training.

Overview

7
7
years of professional experience

Work History

Ama De Llaves

Hotel Luma
08.2021 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Ama De Llaves

Empire Hotel Services,llc (hotel Hyatt)
07.2021 - 08.2022

Housekeeping,

Limpieza de habitaciones: suciedad, polvo, marcas, manchas, olores, etc. Limpieza desinfección de baños. Eliminación de basura de las habitaciones. Retirada de toallas y sábanas sucias.

Ama De Llaves

Hotel Time Nyack
07.2017 - 07.2021

Education

Lic. - Psicóloga Industrial

UASD
RD
10.2010

Skills

  • Housekeeping knowledge
  • Cleaning and sanitation
  • Guest Relations
  • Customer service-focused

Languages

Español
Native or Bilingual

Timeline

Ama De Llaves

Hotel Luma
08.2021 - Current

Ama De Llaves

Empire Hotel Services,llc (hotel Hyatt)
07.2021 - 08.2022

Ama De Llaves

Hotel Time Nyack
07.2017 - 07.2021

Lic. - Psicóloga Industrial

UASD
Maribel Aquino Reyes