Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Maribel Arevalo

Ogden

Summary

I am Reliable employee. I worked at Smith's Warehouse for 13 years. I perform almost all job duties at Smiths, from a packer to a

Production Lead. I have 12 plus years of experience as a Lead and Manager at a production building "Kroger Company in Layton."

and as a business owner. I have extensive knowledge in customer service support and team leadership, I consider myself a people.

person. I am able to manage multiple tasks and learn something new every day. I am capable of adapting to a new work

environments and new technology quickly. Motivated Administrative Assistant with exceptional customer service and engagement

skills. Results-oriented professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts.

Strong calendar and scheduling management skills to prioritize, organize and maximize availability and project timelines, and most

important I’m a bilingual speaker.

Overview

24
24
years of professional experience

Work History

Manager and Owner /Maribel’s Fitness. Ogden

Self-employeed
10.2019 - 01.2023

I decided to try my own business again, I love to help others and what better way than through fitness.

At my Fitness Studio I performed everything that involved running a business.

- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

-Involved the community in events to support small business owners

Billing and Administration Assistance/ Speaking Ro

“Florabella Int.”
05.2017 - 10.2019
  • Improved billing accuracy by diligently reviewing and verifying invoice data.
  • Enhanced collections efficiency with prompt follow-ups and clear communication with clients.
  • Streamlined the billing process, reducing errors and increasing overall productivity.
  • Collaborated with cross-functional teams to resolve discrepancies in a timely manner.

- I started in the Shipping Department then after 3 months I was moved up to the Administration Assistant, my main job duty is billing. I manage the

corporate billing email. I'm also the Spanish speaking customer service representative. I do numerous job descriptions. I'm Passionate with my jobs

and Responsible.

- Handled and processed confidential employee information.

- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

- Generated shipment invoices, prepared packages and set up courier deliveries for customers.

- Supported CEO in managing operational workflow.

Front Desk Receptionist

Ovation Homes
02.2016 - 05.2017
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

I performed a variety of Office work; I was also a direct assistant of our Sales Agents.

- Monitored multiple databases to keep track of all company inventories.

- Managed clerical needs, including copying, faxing and file management.

- Managed daily office operations and equipment maintenance.

Manager and Owner

Bongos Fitness
12.2012 - 08.2015

In my Fitness Studio I performed everything that involved running a business.

- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

- Assembled and managed internal and external teams for development, sales and marketing initiatives.

  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Production Lead Supervisor

Kroger Company
04.1999 - 11.2012

I performed multiples position in this company starting as a Packer, Marching Operator, CIP (Sanitation) and for 12 Years Lead and Supervisor. I’m

Passionate with my jobs and Responsible. I traveled For Training Multiple times and was involved with safety and Core Trainings.

- Managed quality control and maintained high customer satisfaction.

- Inspected finished products for quality and adherence to customer specifications.

- Drove team performance through effective training, coaching and motivation of line employees.

- Maintained clean and organized work areas.

- Worked with managers to implement the company's policies and goals.

- Trained team members in proper cleaning and sanitizing procedures.

Skills

    - Communication Skills

    - Excellent Customer Service

    - Decision Making

    - Team leadership

    - Microsoft Office proficiency

    - Employee training and development

    - Invoicing and billing

    - Invoice management

    - Account collections

    - Financial reporting

Languages

Spanish
Native or Bilingual

Timeline

Manager and Owner /Maribel’s Fitness. Ogden

Self-employeed
10.2019 - 01.2023

Billing and Administration Assistance/ Speaking Ro

“Florabella Int.”
05.2017 - 10.2019

Front Desk Receptionist

Ovation Homes
02.2016 - 05.2017

Manager and Owner

Bongos Fitness
12.2012 - 08.2015

Production Lead Supervisor

Kroger Company
04.1999 - 11.2012
Maribel Arevalo