Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maribel

Cicero,IL

Summary

PERSONAL SUMMARY Active team leader experienced in leading teams and driving successful project outcomes. Proven track record of creating and improving processes to increase efficiency and productivity. Results- oriented professional with expertise in developing high-performing teams. Skilled in leveraging technology and data to drive innovative solutions and profitable growth.

Overview

5
5
years of professional experience

Work History

Manager

Rue 21
07.2023 - Current
  • Mentored and trained new employees on company policies and procedures
  • Communicated plans and actions to meet departmental goals
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Trained employees, encouraging confidence and helping individuals adapt faster to job roles
  • Offered constructive feedback to team members, boosting overall job performance
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills
  • Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box.

Team Member

Ross Dress for less
Cicero, IL
06.2022 - 09.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Operated register to process payments and collect cash payments for order totals
  • Trained new team members by relaying information on company procedures and safety requirements
  • Learned all required tasks quickly to maximize performance
  • Contributed to team success by completing jobs quickly and accurately
  • Developed strong cooperative relationships with coworkers and managers.

First United Methodist Church
Oak Park, IL
04.2022 - 06.2022
  • Maintained clean, neat, and hazard-free areas to protect kids, personnel and families
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Used patience, skill and various behavior modification techniques to maintain order and safety to the children
  • Taught children to organize toys, wash hands and share, leading a example
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Built constructive and open relationships with families with forthright yet friendly communication
  • Maintained effective schedule balance between rest periods, active play and instruction
  • Kept notes of behavior issues, and food served to children
  • Designed monthly activity schedules to balance play, rest and learning time
  • Met with parents about daily activities, positive developments and issues.

Team Member

Portillo’s Hot Dogs
Roosevelt, IL
06.2021 - 09.2021
  • Learned all required tasks quickly to maximize performance
  • Greeted guests pleasantly and answered menu questions
  • Cultivated warm relationships with regular customers
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Elevated customer satisfaction through follow-up and enthusiastic customer service
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

Team Member

Town of Cicero Community Outreach
Cicero, IL
06.2019 - 08.2019
  • Went door-to-door to inform towns folk of Cicero's services over the month
  • Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions
  • Exceeded signature targets by 50% through effective public education and persuasion
  • Obtained updated contact information from all subjects and verified data for accuracy
  • Observed participants and recorded results.

Education

Morton College
01.2024

AP Art

Morton High School
01.2021

Skills

  • Coordinate Events
  • Account Management
  • Stocking and
  • Replenishing
  • Product Knowledge
  • Staff Training
  • Safety Understanding
  • Teamwork and
  • Collaboration
  • Hospitality and
  • Accommodation
  • Customer Needs
  • Assessments
  • Customer Interaction
  • Taking Orders
  • Cash Register Systems
  • Money Handling
  • Credit and Cash
  • Transactions
  • Sales Expertise
  • LANGUAGES
  • English
  • Spanish
  • Delivered information from script regarding surveys for
  • On-demand phone project assignment
  • Assisted with project planning and execution of research

Timeline

Manager

Rue 21
07.2023 - Current

Team Member

Ross Dress for less
06.2022 - 09.2022

First United Methodist Church
04.2022 - 06.2022

Team Member

Portillo’s Hot Dogs
06.2021 - 09.2021

Team Member

Town of Cicero Community Outreach
06.2019 - 08.2019

Morton College

AP Art

Morton High School
Maribel