PERSONAL SUMMARY
Active team leader experienced in leading teams
and driving successful project outcomes. Proven
track record of creating and improving processes
to increase efficiency and productivity. Results-
oriented professional with expertise in developing
high-performing teams. Skilled in leveraging
technology and data to drive innovative solutions
and profitable growth.
Overview
5
5
years of professional experience
Work History
Manager
Rue 21
07.2023 - Current
Mentored and trained new employees on company policies
and procedures
Communicated plans and actions to meet departmental
goals
Managed daily operations including scheduling and
budgeting, exhibiting excellent multitasking capabilities
Trained employees, encouraging confidence and helping
individuals adapt faster to job roles
Offered constructive feedback to team members, boosting
overall job performance
Monitored sales activities and identified opportunities for
improvement, displaying keen analytical skills
Created innovative strategies for increasing customer
satisfaction and loyalty, highlighting an ability to think
outside the box.
Team Member
Ross Dress for less
Cicero, IL
06.2022 - 09.2022
Kept work areas clean, organized, and safe to promote
efficiency and team safety
Operated register to process payments and collect cash
payments for order totals
Trained new team members by relaying information on
company procedures and safety requirements
Learned all required tasks quickly to maximize
performance
Contributed to team success by completing jobs quickly
and accurately
Developed strong cooperative relationships with
coworkers and managers.
First United Methodist Church
Oak Park, IL
04.2022 - 06.2022
Maintained clean, neat, and hazard-free areas to protect
kids, personnel and families
Sanitized dishes, tabletops, toys and frequently touched
surfaces to prevent spreading of germs
Used patience, skill and various behavior modification
techniques to maintain order and safety to the children
Taught children to organize toys, wash hands and share,
leading a example
Applied positive behavior management techniques to
enhance social interactions and emotional development
Built constructive and open relationships with families
with forthright yet friendly communication
Maintained effective schedule balance between rest
periods, active play and instruction
Kept notes of behavior issues, and food served to children
Designed monthly activity schedules to balance play, rest
and learning time
Met with parents about daily activities, positive
developments and issues.
Team Member
Portillo’s Hot Dogs
Roosevelt, IL
06.2021 - 09.2021
Learned all required tasks quickly to maximize
performance
Greeted guests pleasantly and answered menu questions
Cultivated warm relationships with regular customers
Explained menu items and suggested appropriate options
for food allergy concerns
Elevated customer satisfaction through follow-up and
enthusiastic customer service
Greeted incoming guests and managed accurate seating
based on customer desires and server loads
Kept register accurate through correct billing, payment
processing and cash management practices
Used slow periods to restock supplies, ice, trays and
delivery bags
Performed food preparation responsibilities to meet
franchise standards for quantities, speed and packaging.
Team Member
Town of Cicero Community Outreach
Cicero, IL
06.2019 - 08.2019
Went door-to-door to inform towns folk of Cicero's
services over the month
Increased team efficiency by communicating frequently
with coworkers about traffic and weather conditions
Exceeded signature targets by 50% through effective
public education and persuasion
Obtained updated contact information from all subjects
and verified data for accuracy
Observed participants and recorded results.
Education
Morton College
01.2024
AP Art
Morton High School
01.2021
Skills
Coordinate Events
Account Management
Stocking and
Replenishing
Product Knowledge
Staff Training
Safety Understanding
Teamwork and
Collaboration
Hospitality and
Accommodation
Customer Needs
Assessments
Customer Interaction
Taking Orders
Cash Register Systems
Money Handling
Credit and Cash
Transactions
Sales Expertise
LANGUAGES
English
Spanish
Delivered information from script regarding surveys for
On-demand phone project assignment
Assisted with project planning and execution of research