Maribel Cortez
San Antonio,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Wound Care and Ostomy Nurse
Baptist Health System-Baptist Medical Center
San Antonio, TX
09.2022 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Reduced hospital readmissions for wound-related complications through comprehensive patient education and follow up.
- Improved patient outcomes by implementing evidence-based wound care and prevention strategies.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Streamlined case management processes for improved efficiency and accuracy.
Regional Program Director/Case Management
WoundCentrics
12.2017 - 06.2023
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Conducted regular audits of clinical practices related to infection control measures, identifying areas for improvement and providing targeted recommendations.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Emergency Medical Technician/Hyperbaric Technician
United States Air Force, Joint Base
San Antonio, TX
09.2008 - 12.2017
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
- Participated in interdisciplinary committees focused on quality improvement initiatives related to patient safety and infection prevention.
- Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.
- Improved patient outcomes by closely monitoring hyperbaric chamber operations and ensuring adherence to safety protocols.
- Promoted teamwork among clinic staff by actively participating in interdisciplinary meetings focused on patient care planning and improvement initiatives.
- Ensured patient comfort during treatment sessions by effectively communicating procedural details, answering questions, and providing necessary accommodations.
- Assisted with case management and medical appointments.
Education
Master of Science - Nursing Education
The University of Texas At Tyler
Tyler, TX12.2024
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX10.2019
Associate of Applied Science - Nursing
Baptist School of Health Professions
San Antonio, TX01.2018
Associate of Arts - Criminal Justice
Alamo Community Colleges
San Antonio, TX01.2013
Associate of Applied Science - Allied Health
Community College of The Air Force
01.2013
Skills
- Direct Patient Care
- Clinical judgment
- Clinical Documentation
- Wound Management
- Nursing staff leadership
- Disease Prevention
- Case Management
- Problem-Solving
- Discharge Planning
- HIPAA Compliance
- Multidisciplinary Approach
- Disability Services
- Healthcare IT Knowledge
- Documentation compliance
- Exemplary communication skills
Certification
- BLS/CPR/First Aid certified
- Certified Hyperbaric Technician
- Ostomy Management Specialist
- Wound Care Certified
Awards
- Afghanistan Campaign Medal, 2012
- Noncommissioned Officer (NCO) of the Quarter Award, 2016
- Staff Sergeant Bobbie K. Bramble Scholarship Award, 2017
- Air Force Achievement Medal, 2017
- Air Force Commendation Medal, 2017
References
References available upon request
Hobbies and Interests
- Marathon running
- Volunteer work
- Traveling
Languages
Spanish
Native or Bilingual
Timeline
Wound Care and Ostomy Nurse
Baptist Health System-Baptist Medical Center
09.2022 - Current
Regional Program Director/Case Management
WoundCentrics
12.2017 - 06.2023
Emergency Medical Technician/Hyperbaric Technician
United States Air Force, Joint Base
09.2008 - 12.2017
Master of Science - Nursing Education
The University of Texas At Tyler
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Applied Science - Nursing
Baptist School of Health Professions
Associate of Arts - Criminal Justice
Alamo Community Colleges
Associate of Applied Science - Allied Health
Community College of The Air Force
- BLS/CPR/First Aid certified
- Certified Hyperbaric Technician
- Ostomy Management Specialist
- Wound Care Certified
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