Maribel Delgadillo
Rialto,CA
Summary
Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Bringing background in maintaining customer satisfaction and contributing to company success. Gifted in working with stressed, confused and upset individuals. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
13
13
years of professional experience
Work History
Accountant
Prestige Accounting and Tax
01.2021 - Current
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Administered biweekly payroll to ensure accurate and timely employee compensation.
- Prepared weekly payroll for team of salaried and hourly employees.
- Managed employee benefits and allowances
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns.
- Produced US and state income, gift tax and estate tax returns for individuals.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Enhanced employee satisfaction with payroll services by promptly addressing concerns and providing clear communication on policies and procedures.
Office Manager
Delta Demolition, Inc.
08.2018 - 10.2020
- Oversaw office inventory and timely reordering of supplies.
- Updated employee paperwork and records
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Communicated with customers to identify and resolve outstanding payments
- Matched purchase orders with invoices and recorded necessary information
- Completed and mailed bills, contracts, policies, invoices and checks
Processed payroll for 10 employees each week, including commissions, taxes, time off and healthcare benefits - Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports, Invoices
- Interviewed, hired and trained new staff members
- AP/AR and Light bookkeeping using Quickbooks
- Managed office operations while scheduling appointments for department managers.
- Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.
Dispatch Manager
Ibex Logistics/FedEx
07.2017 - 01.2018
- Directed all dispatching, routing and tracking of 8 fleet vehicles
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning
- Scheduled and dispatched drivers to locations in California as well as Out of state
- Checked that each scheduled route was appropriately covered by delivery drivers
- Communicated with customers to ensure that delivery expectations were met
- Communicated with FedEx employees to assign projects and determine which trucks and trailers will be used with each load
- Reviewed paperwork and contracts prior to dispatching crew members to ensure accuracy and understanding of all details
Transportation Dispatcher
East Coast Transportation
07.2016 - 07.2017
- Scheduled and dispatched drivers to locations in various ports and terminals
- Checked that each scheduled route was appropriately covered by delivery drivers
- Informed maintenance department about equipment breakdowns and provided updates on completion of work orders on trucks and trailers
- Reviewed paperwork and contracts prior to dispatching crew members to ensure accuracy and understanding of all details
- Familiar with Reefers, overloads hot loads, containers, terminals and ports
- Assisted call-in customers with questions and orders
- Maintained customer accounts and relationships
Residential Property Manager
Mostofi/2nd Job (side Job)
05.2014 - 12.2016
- Oversaw management of 9 properties while providing general service to tenants
- Coordinated with janitorial and engineering staff on maintenance and upkeep
- Maximized rental income while minimizing expenses through effective planning and control
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Maintained sufficient number of units market-ready at all times
Analyzed and evaluated monthly and quarterly financial statements - Handled disciplinary actions, performance appraisals and terminations of company staff
- Used strong negotiating talents to obtain reasonable fees from contractors for construction and plumbing work
- Enforced occupancy policies and procedures by confronting violators of lease terms.
- Built and fostered tenant relationships through frequent, in-person interactions.
- Maintained sufficient number of units market-ready for lease.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Legal Assistant
Kaeni Worker's Comp
08.2015 - 07.2016
- Opened new claim files
- Corresponded daily with clients, insurance adjusters, doctors and attorneys
- Conducted client interviews and all client intake services
- Directed incoming calls to appropriate staff members
- Organized legal memoranda and client correspondence
- Drafted various court documents, invoices and enclosures at attorneys' request
- Met with clients and other legal professionals to discuss case details
Income Tax Preparer
San Bernardino County Tad Office
11.2014 - 06.2015
- Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns
- Maintained complete records of client tax returns and supporting documentation in secured areas
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities
- Prepared tax returns for clients according to government regulations and requirements
- Prepared written responses or tax return amendments to resolve state and federal notice
- Maintained friendly and professional customer interactions
Payroll Coordinator/Recruiter Coordinator
Staff-It
03.2011 - 11.2014
- Coordinated weekly payroll for up to 200 personnel
- Reconciled accounts, managed deposits and tracked expenses
- Generated checks and stubs for direct deposits
- Performed calculations in payroll categories such as overtime, vacation and sick hours
- Investigated and resolved variances and employee claims
- Updated employee files with new details such as changes in address or salary levels
- Completed human resource operational requirements by scheduling and assigning employees
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Reviewed job applications to identify, vet and recommend optimal candidates
Education
Some College (No Degree) - General Studies
Brandman University
Irvine, CAHigh School Diploma -
High Desert Academy
Victorville, CA04.2009
Skills
- Intuit Quick Books Knowledgeable
- Self-motivated professional
- Accounts payable and receivable
Invoice preparation - Tax law understanding
- Microsoft, Outlook and Excel
- Relationship building
- Multi-family property management
- Staff Management
- New hire processing
Timeline
Accountant
Prestige Accounting and Tax
01.2021 - Current
Office Manager
Delta Demolition, Inc.
08.2018 - 10.2020
Dispatch Manager
Ibex Logistics/FedEx
07.2017 - 01.2018
Transportation Dispatcher
East Coast Transportation
07.2016 - 07.2017
Legal Assistant
Kaeni Worker's Comp
08.2015 - 07.2016
Income Tax Preparer
San Bernardino County Tad Office
11.2014 - 06.2015
Residential Property Manager
Mostofi/2nd Job (side Job)
05.2014 - 12.2016
Payroll Coordinator/Recruiter Coordinator
Staff-It
03.2011 - 11.2014
Some College (No Degree) - General Studies
Brandman University
High School Diploma -
High Desert Academy
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