Maribel Diaz

• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Prepared staff work schedules and assigned team members to specific duties.
• Delegated work to staff, setting priorities and goals.
• Called for backup cashiers during peak times to minimize wait time for customers.

Cultivated strong relationships with customers and suppliers through effective account development.

• Implemented operational strategies to enhance customer and employee loyalty.
• Managed cash handling and deposits with precision and accuracy.
• Achieved monthly sales growth of 5 to 8% while establishing budgets.
• Drove year-over-year business growth through strategic operations and long-term planning.
• Enhanced operational efficiency by overseeing budgets, accounts, and cost management.
• Scheduled employee shifts based on customer traffic patterns and individual strengths.

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Reduced corporate risk by managing shrink processes and controlling inventory levels.
• Handling cash ,deposit etc.
• Every month set goal and have sales growth 19to 20% .
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs
• Managed budget implementations, employee evaluations, and contract details
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
• Introduced new methods, practices, and systems to reduce turnaround time
• Scheduled employees for shifts, taking into account customer traffic and employee strengths
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service