Maribel Galan
Reading,PA
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Observant great clips skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches. Focused Translator with highly developed understanding of spanish language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over 6 years of related expertise.
Overview
2
2
years of professional experience
Work History
Hairstylist
Great Clips
06.2022 - 01.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Recorded notes for future reference about customer preferences and services delivered.
Receptionist
Berks Community Health Center
02.2022 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Hairstylist
Supercuts
01.2021 - 04.2021
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Education
Cosmetologist -
Empire Beauty School
Reading, PA03.2016
High School Diploma -
Reading High School
Reading, PA06.2013
Skills
- Braiding and Weaving
- Innovative Hairstyling Techniques
- Highlights and Lowlights
- Hair Conditioning and Styling
- Networking Expertise
- Hair Extensions
- Sales Expertise
- Customer Consultations
- Special Occasion Styling
- Project Support
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
Languages
Spanish
Native or Bilingual
Timeline
Hairstylist
Great Clips
06.2022 - 01.2023
Receptionist
Berks Community Health Center
02.2022 - 07.2022
Hairstylist
Supercuts
01.2021 - 04.2021
Cosmetologist -
Empire Beauty School
High School Diploma -
Reading High School
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