Summary
Overview
Work History
Education
Skills
Training
Timeline
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Maribel Gama

Maribel Gama

Tulare,CA

Summary

Results-driven operations leader with over 10 years of experience at Macy's, specializing in end-to-end store execution, visual merchandising, omnichannel logistics, and business administration. Acknowledged for leading operational improvements by refining workforce strategies, managing complex inventory flow, and reducing labor costs without compromising performance. Proficient in streamlining operational processes, enforcing compliance standards, and improving efficiency across all areas of store performance. Expertise in driving merchandise execution, maintaining audit readiness, and maximizing profitability through tactical resource management. Known for building high-performing, accountable teams in fast-paced, result-oriented environments.

Overview

12
12
years of professional experience

Work History

Manager, Operations Visual & Merchandise Execution

Macy's
10.2013 - Current
  • - Collaborated with the Store Manager and key partners to drive store performance, maintain payroll and expense compliance, and develop action plans that enhanced profitability.
  • - Led hiring, onboarding, coaching, and performance management of store colleagues to improve engagement and reduce turnover.
  • - Oversaw store environment and safety, coordinating with Facilities and Asset Protection teams.
  • - Built productive relationships across departments to support safety, audit, and RFID programs.
  • - Oversaw product movement, signage, pricing, event setups, and reverse logistics, driving sales and customer engagement.
  • - Trained and coached team members on merchandise execution techniques, brand standards, and mannequin presentations.
  • - Led visual merchandising team to deliver compelling, trend-forward displays aligned with corporate guidelines and customer expectations.
  • - Directed merchandise receipt processing, fulfillment logistics, and product movement to meet Omni customer service goals.
  • - Monitored and drove success on Omni Customer Experience metrics and service levels.
  • - Led technology adoption and process initiative training to ensure operational excellence.

Education

High School Diploma -

Sierra Vista High School
Tulare, CA
01.2004

Skills

  • - Operational Leadership & Business Strategy
  • - Omnichannel Fulfillment & Product Movement Logistics
  • - Project Managment
  • - Team Coordination and Collaboration
  • - Visual Merchandising & Brand Execution
  • - Training & Development
  • - Strategic Thinking
  • - Inventory & Stockroom Management
  • - Staffing, Scheduling & Workforce Optimization
  • - P&L Oversight & Expense Management
  • - Customer Focus
  • - Adaptability
  • - Shortage Awareness & Compliance
  • - Microsoft Office Suite Kronos POS System
  • - Communication

    • -Bilingual: Spanish

Training

  • - Macy's Leadership Development Program
  • - Workplace Conflict Resolution Training

Timeline

Manager, Operations Visual & Merchandise Execution

Macy's
10.2013 - Current

High School Diploma -

Sierra Vista High School

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