Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Maribel Garcia Guzman

Hartford,CT

Summary

Dedicated professional with a strong background in education, customer service, and administration. Skilled communicator with proven ability to build positive relationships, analyze data to improve outcomes, and manage multiple priorities in fast-paced environments. Bilingual in Spanish and English, with strong organizational skills, adaptability, and a customer-first mindset.

Overview

6
6
years of professional experience

Work History

Administrative & Customer Service Assistant

Tulare Tires and Wheels
05.2019 - 08.2022
  • Provided customer service support by answering inquiries, resolving issues, and assisting with billing and product questions.
  • Managed office supplies, inventory, and vendor relationships to ensure seamless operations.
  • Processed invoices and payments while maintaining accurate records and confidentiality.
  • Collaborated with team members to improve workflows, contributing to increased customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Investigated and resolved customer inquiries and complaints quickly.

Teacher

Four Creeks Elementary
08.2023 - 06.2025
  • Developed and executed lesson plans aligned with district standards, adapting quickly to new curriculum and digital platforms.
  • Analyzed student performance data to identify gaps, determine root causes, and implement effective solutions which improvined outcomes by 100% in math growth and 90% in reading.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Maintained ongoing communication with parents and staff, providing consultative support and building strong relationships.
  • Coordinated assessments, scheduling, and instructional materials to support smooth classroom operations.
  • Presented lessons and progress updates clearly and confidently to groups of students, parents, and colleagues.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Substitute Teacher

Visalia Unified School District & Tulare City School District
12.2022 - 07.2023
  • Adapted quickly to new classrooms and curriculum, ensuring continuity of instruction and positive student experiences.
  • Collaborated with staff to maintain consistent service levels and address student-specific needs.
  • Followed lesson plans, managed classrooms, and communicated effectively with school teams.

Education

Bachelor of Arts - Liberal Studies

California State University, Fresno

Multiple Subject Credential Program - undefined

California State University, Fresno

Skills

  • Customer Service & Relationship Management
  • Communication (Verbal & Written)
  • Data Analysis & Problem Solving
  • Planning & Organization
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Bilingual: Spanish & English
  • Quick Learner with Strong Technology Skills
  • Adaptability and flexibility
  • Problem-solving abilities
  • Teamwork and collaboration
  • Multidisciplinary collaboration

Accomplishments

  • Increased student growth by 100% in math and 90% in reading through targeted data analysis, planning, and implementation of improvement strategies.
  • Successfully supported hundreds of customers per week at Tulare Tires & Wheels, resolving billing, product, and service inquiries with a high level of accuracy and professionalism.
  • Recognized for strong communication skills by consistently building positive parent, customer, and colleague relationships that enhanced satisfaction and trust.
  • Adapted rapidly to new systems, curricula, and policies, demonstrating a proven ability to learn quickly and apply knowledge effectively.
  • Organized and streamlined administrative processes, ensuring accurate recordkeeping, billing support, and supply management that improved daily operations.

Languages

Spanish
Native or Bilingual

Interests

  • Enjoy participating in hiking for overall physical and mental well-being
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Teacher

Four Creeks Elementary
08.2023 - 06.2025

Substitute Teacher

Visalia Unified School District & Tulare City School District
12.2022 - 07.2023

Administrative & Customer Service Assistant

Tulare Tires and Wheels
05.2019 - 08.2022

Multiple Subject Credential Program - undefined

California State University, Fresno

Bachelor of Arts - Liberal Studies

California State University, Fresno
Maribel Garcia Guzman
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