Dedicated professional with extensive experience in machine operation and hospitality. Skilled in quality control, team collaboration, and customer service, consistently enhancing operational performance and guest satisfaction.
Overview
8
8
years of professional experience
Work History
Machine Operator
Reyes Coca Cola Bottling
San Leandro, CA
05.2023 - Current
Operated machinery for bottling processes, ensuring product quality and adherence to safety standards.
Monitored production line performance, identifying and resolving issues to maintain efficiency.
Conducted routine maintenance on equipment, reducing downtime and improving operational reliability.
Trained new operators on machinery use and safety protocols, enhancing team competency.
Hospitality Worker
Nelson Staffing
Napa, CA
01.2018 - 12.2024
Collaborated with team to streamline processes, improving efficiency in service delivery.
Managed inventory levels, ensuring availability of supplies for seamless operations.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Implemented quality control measures to enhance overall guest experience and service standards.
Welcomed and seated guests, ensuring efficient table turnover and optimal customer flow.
Managed reservation system, coordinating bookings and accommodating guest requests effectively.
Provided menu information and recommendations, enhancing guest dining experience through personalized service.
Collaborated with kitchen staff to communicate orders, ensuring timely food delivery and guest satisfaction.
Hospitality Worker
Select Staffing Agency
Fairfield, CA
01.2023 - 02.2024
Provided exceptional customer service in fast-paced environments, enhancing guest satisfaction.
Assisted in daily operations, ensuring smooth workflow and adherence to safety protocols.
Trained new team members on operational procedures and best practices for service delivery.
Handled cash transactions accurately, maintaining financial integrity during shifts.
Dishwasher
Star Staffing Agency
Napa, CA
03.2020 - 10.2022
Operated dishwashing machinery to ensure cleanliness and sanitation of kitchenware.
Maintained organized workspace to enhance efficiency and workflow in fast-paced environment.
Assisted kitchen staff by promptly cleaning and returning necessary utensils and equipment.
Collaborated with team members to streamline dishwashing processes and reduce turnaround time.