MARIBEL GONZALEZ
Kissimmee
Summary
Dynamic and adaptable Human Resources professional with over 25 years of experience in employee relations, payroll, benefits administration, leave of absence management, and performance evaluation. Expertise in thriving within diverse work environments, including manufacturing, distribution, professional associations, and hospitality sectors. A disciplined problem-solver with a strong analytical mindset that fosters positive workplace cultures and enhances organizational effectiveness.
Overview
27
27
years of professional experience
2
2
Certification
Work History
Sr. Manager, People + Culture
National Restaurant Association/Educational Foundation
02.2022 - Current
- Oversee the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Manage the full cycle of new benefits implementation projects.
- Assist in the coordination and management of leave of absence programs, including FMLA, disability, and personal leave, ensuring compliance with legal requirements and company policies.
- Coach leaders on topics such as employee relations, performance management, and policy compliance.
- Oversee the payroll function as well as payroll tax registrations for 25+ states.
- In colaboration with upper leadership, evaluate vendor offerings to select the most appropriate partners for delivering desired results at optimal costs.
Human Resources Director
First Company, Inc.
05.2020 - 01.2022
- Led the HR department for a manufacturing plant with over 600 employees, overseeing all HR functions including benefits, payroll, employee relations, and talent acquisition.
- Developed HR policies and procedures to ensure compliance with federal and state regulations.
- Managed employee relations issues, including conflict resolution, disciplinary actions, and performance management.
- Managed weekly payroll processing for 450 hourly associates.
- Led talent acquisition efforts, including recruitment, interviewing, and onboarding of new employees.
- Collaborated with senior management to develop and execute strategies that support business objectives while navigating pandemic challenges.
Human Resources Manager
National Restaurant Association/Educational Foundation
09.2017 - 04.2020
- Served as a business partner to leadership in areas such as coaching/development, talent management, workforce planning, and conflict resolution for the Orlando and Lansing offices.
- Partnered with leadership in the administration and delivering of Performance Improvement Plans.
- Processed employee claims involving performance issues and harassment.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Motivated employees through special events and incentive programs.
- Maintained payroll and benefits for 350 employees in various locations, minimizing financial discrepancies through detailed program management.
Human Resources Manager
Crown Linen, LLC.
04.2014 - 09.2017
- Managed all HR functions for 2 commercial laundry plants with over 400 employees, including recruitment, employee relations, benefits administration, and compliance.
- Managed the hiring process, from job postings and interviews to onboarding new employees. Implemented partnerships with local support agencies, leading to a 30% turnover reduction.
- Handled employee relations issues, conflict resolution, disciplinary actions, and performance management, leading to a more positive work culture.
- Administered leave of absence programs, including FMLA, disability, Worker’s Compensation, and personal leaves of absence.
- Coached leadership and plant personnel on work safety practices, leading to improved safety behavior at all levels of production.
Human Resources Manager
Chef Creations, Inc.
01.2014 - 04.2014
- Managed all functions in the Human Resources department of one at a food manufacturing firm with 150 full-time and temporary employees.
- Facilitated onboarding sessions and on-the-job training for new hires.
- Conducted internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for 100 full-time employees.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Human Resources Director
Resource Staffing, Inc.
12.2007 - 04.2014
- Responsible for the overall HR function for a staffing firm with 1,500+ contingent workers in ten states and a team of 9 HR associates.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Educated employees on company policy and kept employee handbook current.
- Instructed senior leaders on appropriate employee corrective steps.
Human Resources Supervisor
Lowe’s Distribution Center
02.2004 - 12.2006
- Managed all recruiting and onboarding efforts to build the 1200+ employee base.
- Optimized recruitment processes through data analysis; reducing time-to-fill metrics significantly.
- Supported organizational growth by actively participating in the recruitment and selection of top talent.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Successfully mediated workplace disputes; preserving strong working relationships among team members.
- Oversaw payroll processing tasks while maintaining accuracy and adherence to deadlines.
Education
A.A.S. - Business Administration
Charter Community College
Anchorage, AlaskaSkills
- Experience with UKG Pro
- Proficient in PeopleSoft
- Familiar with Paycom software functionalities
- Kronos software proficiency
- ADP workforce management
- Workplace conflict resolution
- Leave of absence management
- Payroll processing expertise
- Employee performance evaluation
- Effective conflict resolution
Certification
- PHR, 2013-2029
- SHRM-CP, 2015-2028
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Manager, People + Culture
National Restaurant Association/Educational Foundation
02.2022 - Current
Human Resources Director
First Company, Inc.
05.2020 - 01.2022
Human Resources Manager
National Restaurant Association/Educational Foundation
09.2017 - 04.2020
Human Resources Manager
Crown Linen, LLC.
04.2014 - 09.2017
Human Resources Manager
Chef Creations, Inc.
01.2014 - 04.2014
Human Resources Director
Resource Staffing, Inc.
12.2007 - 04.2014
Human Resources Supervisor
Lowe’s Distribution Center
02.2004 - 12.2006
A.A.S. - Business Administration
Charter Community College
Previous Relevant History
- HR Generalist: Addison Products, Orlando, FL (2002-2004)
- HR Manager: Alaska Job Corps Center, Palmer, AK (2001-2002)
- Employment/Benefits Manager: Anchorage Hilton Hotel, Anchorage, AK (1999–2001)
- HR Assistant: Captain Cook Hotel, Anchorage, AK (1997–1999)
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