Summary
Overview
Work History
Skills
Timeline
Generic

Maribel Gonzalez

Midland,TX

Summary

Dynamic Supervisor with a proven track record at Midland College, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while implementing safety protocols. Recognized for resolving conflicts and improving customer satisfaction, demonstrating strong attention to detail and goal-oriented leadership.

Overview

5
5
years of professional experience

Work History

Supervisor

Midland College
08.2024 - 06.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Cleaner

C&W Services
01.2024 - 08.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.

Kitchen

Police Department
02.2024 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Cleaner

8choa
05.2020 - 08.2021
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation

Timeline

Supervisor

Midland College
08.2024 - 06.2025

Kitchen

Police Department
02.2024 - 04.2024

Cleaner

C&W Services
01.2024 - 08.2024

Cleaner

8choa
05.2020 - 08.2021
Maribel Gonzalez