Maribel Jaramillo
Houston,TX
Summary
Dedicated Assistant Community Manager with 7 years of property management experience. Hardworking and resourceful with friendly and professional demeanor. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Assistant Community Manager
RPM Living
07.2023 - Current
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
- Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
- Organized community events to foster relationships among residents and promote a sense of belonging.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Assistant Property Manager
Lincoln Property Company
01.2023 - 07.2023
- Collected and reconcile monthly reports.
- Increased rental collections from 80% to 99% within 2 months.
- Audited move-ins to ensure all documents met LPC compliance.
- Managed five retail accounts.
- Completed Community inspections.
- Assist with various tasks assigned by the Community Manager.
- Improved tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Assisted with the collection of rent payments, ensuring timely deposits and accurate recordkeeping.
- Maintained detailed records of all leases, contracts, and legal documents to support efficient property management operations.
- Provided exceptional customer service to current and prospective tenants by answering inquiries promptly and accurately.
- Assisted with the preparation of legal documentation for lease agreements, eviction notices and other relevant forms in accordance with property management policies.
- Streamlined communication between property management and tenants, maintaining open lines for better issue resolution.
Leasing Manager
Lincoln Property Company
04.2021 - 01.2023
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Handled tenant complaints promptly and appropriately.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
Leasing Manager
Lincoln Property Company
01.2019 - 04.2021
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Streamlined the leasing process for efficiency by implementing an online application system.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
Leasing Manager
Lincoln Property Company
08.2016 - 01.2019
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Streamlined the leasing process for efficiency by implementing an online application system.
- Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Managed daily and weekly marketing and leasing plans.
Education
High School Diploma -
Elsik High School
Houston, TXSkills
- Property Management
- Proven Ability to Coach and Mentor Staff
- Excellent Problem-Solving Skills
- Excellent Phone Etiquette
- Ability to work under pressure
- Dependability Effective Budgeting
- Proficient in Marketing and Community Outreach
- Excellent Written and Verbal Communication
- Proficient in Data Entry
- Team Collaboration
- Proven Sales Ability (awarded top leaser with LPC in 2017, 2018, 2019)
Timeline
Assistant Community Manager
RPM Living
07.2023 - Current
Assistant Property Manager
Lincoln Property Company
01.2023 - 07.2023
Leasing Manager
Lincoln Property Company
04.2021 - 01.2023
Leasing Manager
Lincoln Property Company
01.2019 - 04.2021
Leasing Manager
Lincoln Property Company
08.2016 - 01.2019
High School Diploma -
Elsik High School
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