Maribel Jasso
Plano ,TX
Summary
Adept at enhancing property value for Westdale Real Estate Investment & Management, I excelled in occupancy management and fostering tenant relations, leading to a significant improvement in tenant satisfaction. My expertise in financial budgeting and a customer service-focused approach have been pivotal in navigating complex property management challenges.
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Experienced with tenant management, lease negotiations, and property marketing. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing multiple properties and maintaining high occupancy rates.
Overview
6
6
years of professional experience
Work History
Property Manager
Westdale Real Estate Investment & Management
11.2018 - 12.2024
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Followed up on delinquent tenants and coordinated collection procedures.
Assistant Manager
Westdale Real Estate Investment & Management
09.2019 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Leasing Consultant
Westdale Real Estate Investment & Management
11.2018 - 06.2019
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Education
High School Diploma -
Sec Tech #80
08-1995
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Eviction procedures
- Occupancy management
- Financial budgeting and reporting
Accomplishments
- Maintained 96% or higher occupancy rate for entire length of employment.
- Increased occupancy rates from 79% to 98% in less than 4 months.
- Demonstrated skills and career growth by being promoted 2 times in less than 2 years.
Languages
Spanish
Full Professional
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Westdale Real Estate Investment & Management
09.2019 - 12.2021
Property Manager
Westdale Real Estate Investment & Management
11.2018 - 12.2024
Leasing Consultant
Westdale Real Estate Investment & Management
11.2018 - 06.2019
High School Diploma -
Sec Tech #80
Lease renewals, rewiews and quartly budget
Increased occupancy rates from 79% to 98% in less than 4 months. I acquire an awards for making money and save on budget.
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