Seasoned Regional Sales Manager with a proven track record at RBW / Luxury Lighting, enhancing sales by 20% through strategic planning and relationship building. Expert in marketing and partnership development, I excel in driving revenue growth and brand awareness, leveraging both negotiation prowess and a robust network.
Overview
30
30
years of professional experience
Work History
Regional Sale Manager - Western US
RBW / Luxury Lighting
01.2023 - Current
Responsible for sales from inquiry to order placement resulting in 20% increase to date against $4.5 million quota
Act as brand ambassador to educate specifiers about product to drive business and build brand awareness
Recruited, negotiated partnership agreement and enlisted sales rep agencies including open territory in Utah and Nevada
Support VP of Sales and Marketing with annual budget planning
Create a comprehensive territory business plan to drive account revenue and repeat customers as well as pursue new growth opportunities
Responsible for initial territory sales campaigns with the marketing team in planning and executing events to build brand awareness among specifiers
Grow sales in each territory with presentations, product training and events to ensure customer success and repeat business
Establish, maintain and leverage relationships through sustained and strategic interactions
Join professional organizations and participate in key industry events
Maintain 100% data accuracy in NetSuite CRM
Work collaboratively with and effectively with Sales Operations team to achieve a high level of customer satisfaction
Sales Director - Worldwide
Bec Brittain / Luxury Lighting
01.2023 - 12.2023
Responsible for domestic and international sales from inquiry to order resulting in 30% increase over previous year via outreach to existing, past and new clients
Conduct weekly team meetings to strategize and review sales goals and pipeline updates while utilizing CRM to offer best-in-class client experience from order placement to installation
Support and develop existing and new clientele by scheduling presentations & training via in-person studio visits or virtual meetings including wholesale partners, interior designers, architects, developers and hospitality clientele
Cultivate new clients and developed meaningful relationships with high-level A&D clientele by staying abreast with industry news, trends, projects, and networking at relevant industry events
Strategize with design team on new and custom products, social media and website updates to drive traffic and bring increased awareness to the brand
Weekly engagement with production team to ensure timely production and shipment of orders
West Coast Sales Director
Gabriel Scott Los Angeles, CA / Luxury Furniture and Lighting
Los Angeles, USA
01.2019 - 12.2022
Support and develop wholesale network by providing the Gabriel Scott experience; presenting collections to interior design firms, architect & design firms, developers for residential projects to promote the brand, garner new and repeat business
Formulate sales strategy regularly meeting and exceeding regional/company sales goals resulting in over $3 million annual sales within territory; 3000% increase in sales over 5 years span
Daily engagement with NY Showroom, design, marketing, production, logistics and customer support teams to provide best in class customer service, promote client loyalty and enhance overall client experience
Utilize NetSuite CRM program, monitor KPI's to develop sales strategies for each region and top focal clients; report ongoing activity to management and teams
Cultivate existing client relationships as well as strategically identifying, contacting and building new relationships within the A&D industry resulting in 75% increase in client base
Present new collections and plan client, dealer / partner visits; coordinate special events and oversee promotions; ensure clients are presented with up-to-date training on new products and resources
Serve as brand ambassador and expert with in-depth knowledge of all products including design, production, customization, pricing, maintenance and requirements needed in design projects
West Coast Trade Sales Representative
Harbour Culver City, CA / Luxury Indoor and Outdoor Furniture
Culver City, USA
01.2019 - 12.2019
Generated $1M in annual sales while servicing A&D community resulting in a 30% increase over prior year with focus on residential projects
Scheduled weekly showroom and in-studio presentations to new and existing clients to create brand awareness and generate new business; conducted organized follow-up for all meetings
Cultivated new clients and developed meaningful relationships with high-level A&D clientele by staying abreast with industry news, trends, projects, and networking at relevant industry events
Developed effective and positive communication with the sales and support teams to ensure exceptional customer service; maintained high levels of quality, accuracy and process consistency
Provided expert knowledge of the interior design business and project cycle from specification-to-orders-to-installation
Methodically documented activity levels in CRM platform
General Manager / Sales Account Executive
Design Within Reach West Hollywood, CA / Luxury Furniture, Lighting
West Hollywood, USA
01.2018 - 12.2019
Managed showroom and drove sales to exceed $10 million annually and service through team management, including goal setting, coaching, training, accountability and recognition
Lead and motivated team of 8 Account Executives and 3 Sales Assistants through consistent coaching, feedback and training
Lead team on weekly trade and end-user client visits; assisted in creating floor plans and design presentations
Ensured the studio represented the best in design ensuring corporate visual directives were in place
Showroom Manager / Sales Account Executive
Dedon Inc. West Hollywood, CA / Luxury Outdoor Furniture
West Hollywood, USA
01.2016 - 12.2016
Directed all showroom activities, managed sales team and generated sales for Company's second highest producing showroom while meeting target goals; established and supported team's sales goals resulting in increased sales volume to $5 million; 30% increase over previous year
Oversaw Dealer partnership accounts - increased sales volume to $2 million resulting in a 40% increase over previous year
Maintained CRM and accurately tracked all information relevant to business development resulting in new account increases and secured client relationships
Provided clientele with best in class service and expertise throughout the sales and order completion process
Served as point person for building new relationships within the A&D community and strengthening existing partnerships
Founder / Sales Director
MANUELA New York, Inc.
New York, USA
01.2009 - 12.2015
Company Overview: Multi-Line Contemporary Fashion Showroom/Wholesale Sales Agency
Launched and drove business for emerging and established designers via wholesale sales platform resulting in annual sales of $12M
Procured, executed and negotiated partnership sales agreements with each designer
Provided merchandising, design and competitive pricing directions, improved digital assets, website design, and social media to optimize overall brand presentation
Participated in trade shows; oversaw booth production; drove sales representing 30% increase in new business
Hired, trained and coached team of 8; mentored interns through Dream Careers Global Internship Program
Company Overview: Multi-Line Contemporary Fashion Showroom / Wholesale Sales Agency
Strategized, executed and launched new NY showroom generating annual sales volume of $25M
Developed east coast territory and international business by building strong relationships with management and buyers of major stores, online and specialty boutiques
Developed marketing strategies with buyers for branded and/or private label programs
Oversaw merchandising of seasonal collections to ensure competitive pricing resulting in profitable sell-thru's
Hired, trained and coached team of 10; mentored interns through Dream Careers Global Internship Program
Assistant Director / Special Events & Public Relations
CHANEL Boutique
Beverly Hills, USA
01.1998 - 12.2001
Assisted in driving and maximizing sales performance consistently achieving overall sales objectives generating volume of $15M, increased by 30% annually
Demonstrated sales leadership by playing an active role on the sales floor through customer engagement with VIP clients while ensuring the best in class customer service
Assisted in buying, managing and supporting stock levels to maximize full price selling to ensure profitability
Trained and communicated collection knowledge ensuring team was fully educated on brand pillars and seasonal strategies; lead team on executing superior customer service and post sales experience to increase and retain customer loyalty
Promoted brand awareness, established brand presence, and captured competitive market share via special events
Partnered with film and fashion industry by strategically providing CHANEL products to VIP clients, celebrities and models for high profile industry events and awards ceremonies
West Coast Account Coordinator - CA Based
CHANEL, Inc. / Corporate Accessories Division
New York, USA
01.1995 - 12.1998
Served as Brand Ambassador, managed accounts, weekly store visits to top doors; monthly visits to 30 doors to train and support CHANEL sales specialists
Presented collections via major markets to top tier department store buyers and CHANEL Boutique Directors; assisting with merchandise assortment
Planned and conducted seasonal fashion and trunk shows for CHANEL Boutiques and major store shops
Merchandised product, assortment, and inventory levels; tracked sales and reported results to senior management
Oversaw completion of CHANEL department store shops; ensured build-outs were executed per CHANEL architects specifications
Education
California State Polytechnic University
Pomona, CA
Skills
Marketing
Strategic planning
Negotiation
Sales management
Project planning
Business planning
Performance evaluations
Financial management
Staff training and development
Coaching and mentoring
Relationship building
Networking strategies
Partnership development
Business development
Languages
Spanish
Native/ Bilingual
Timeline
Regional Sale Manager - Western US
RBW / Luxury Lighting
01.2023 - Current
Sales Director - Worldwide
Bec Brittain / Luxury Lighting
01.2023 - 12.2023
West Coast Sales Director
Gabriel Scott Los Angeles, CA / Luxury Furniture and Lighting
01.2019 - 12.2022
West Coast Trade Sales Representative
Harbour Culver City, CA / Luxury Indoor and Outdoor Furniture
01.2019 - 12.2019
General Manager / Sales Account Executive
Design Within Reach West Hollywood, CA / Luxury Furniture, Lighting
01.2018 - 12.2019
Showroom Manager / Sales Account Executive
Dedon Inc. West Hollywood, CA / Luxury Outdoor Furniture
01.2016 - 12.2016
Founder / Sales Director
MANUELA New York, Inc.
01.2009 - 12.2015
Founding Partner / Sales Director
Hasson Mireles, Inc.
01.2004 - 12.2009
Sales Manager/Senior Account Executive
Laurie Hasson, Inc.
01.2001 - 12.2004
Assistant Director / Special Events & Public Relations
CHANEL Boutique
01.1998 - 12.2001
West Coast Account Coordinator - CA Based
CHANEL, Inc. / Corporate Accessories Division
01.1995 - 12.1998
California State Polytechnic University
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