Customer service oriented professional with strong leadership skills; facilitates efficient workflows and communicates effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality. Possesses 15+ years of medical experience.
· Bilingual – Fluent in English and Spanish.
· Effective problem solver, able to assess needs and identify solutions.
· Brings finely tuned attention to detail and commitment to quality to all assigned tasks.
▪ Respond appropriately to physical, emotional, and developmental needs of residents.
▪ Assist residents with activities of daily living.
▪ Promote positive relationships with patients, families, management, and staff.
▪ Follow HIPPA regulations and use medical terminology effectively.
▪ Served as a liaison between patients, nurses, and doctors.
▪ Helped patients tend to personal care, activities.
▪ Maintained effective relationships and communication with patients, families, management and staff.
▪ Assisted with activities of daily living, personal hygiene, mobility, and feeding.
▪ Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
▪ Helped facilitate and contribute to a positive environment to enhance quality of life.
▪ Checked vital signs and provided top-notch care to patients in hospice.
▪ Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
▪ Accompanied to appointments, provided transportation, and offered assistance and companionship.
▪ Database Administration ▪ Accounting ▪ Payroll Healthcare Law ▪ Human Resource Management
▪ Interpersonal Professional Communications ▪ Medical Terminology Knowledge
▪ Business Office Operations ▪ Leadership & Management ▪ Anatomy & Physiology