Determined professional with dedication to hard work and team player attitude.Seeking a position, where I can apply my previous skills along with my acquired medical office training and education in a medical practice that values patient service.
Overview
10
10
years of professional experience
Work History
Billing Clerk/Billing Office Receptionist
Sierra Hematology And Oncology
10.2019 - Current
Updated patient financial information to guarantee accuracy.
Collected payments and applied to patient accounts.
Posted payments and collections on regular basis.
Filed and updated patient information and medical records.
Conducted regular audits of patient accounts, identifying inaccuracies or discrepancies that required correction or adjustment.
Ensured timely submission of claims by accurately preparing and submitting medical bills to insurance companies within specified deadlines.
Assisted patients with inquiries regarding bills, providing clear explanations of charges and answering questions related to insurance coverage or payment options.
Answered phone promptly and directed incoming calls to correct offices.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
Negotiated payment plans with patients, maintaining a high rate of successful payments.
Analyzed client information, determining appropriate next steps for benefits assistance and support services.
Warehouse Worker
JONDO
08.2015 - 09.2018
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable images
Used hand-held devices and computers to record and monitor inventory levels
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Consistently lifted materials weighing as much as 50 pounds
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Prepared orders for shipment by systematically picking, packing and labeling merchandise
Receptionist/Office Assistant
Physical Therapy
05.2015 - 06.2015
Greeted all members in professional and friendly manner
Scheduled and Confirmed appointments
Kept records in software to maintain patients data by entering and updating information
Assisted in administrative duties for office team, including making phone calls, copies and schedules
Medical Billing (Externship)
Medical Information Systems Carmichael
11.2014 - 01.2015
Calling on insurance companies
Resolving outstanding billing, medical billing and coding
Worked with EOB's and HCPCS
Created spreadsheets to track outstanding billing and contact information
Medical Front Office (Externship)
Doctors Office
11.2014 - 01.2015
Meeting and Greeting incoming patients
Patients registration, pulling and filling charts update medical record
Answer phones, schedule appointments and confirm appointments