Maribel Magana
Las Vegas,NV
Summary
- Dedicated Customer Service Expert with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chiropractic Patient Coodinator
Southern Nevada Medical Group
Las Vegas, NV
05.2019 - 08.2021
- Collaborated with store manager to maintain daily operations.
- Collaborated with national and international organizations to leverage industry connections.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Certifired Chiropractic Assistant
Southern Nevada Chiropractic
Las Vegas, NV
06.2015 - 03.2017
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage and mechanical traction.
- Scheduled patient appointments for busy chiropractic practice
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Helped improve customer satisfaction by translating customer paperwork and company documentation.
Office Manager
Sahara Healthcare
Las Vegas, NV
06.2008 - 09.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained computer and physical filing systems.
Education
GED -
Canham College
Online Schooling03.2010
Skills
- Verbal and Written Communication
- Data Analysis
- Time Management
- Critical Thinking
- HIPAA Guidelines
- Employee Work Scheduling
- Patient Care Assessment
- Rehabilitation Programs
- Patient volume promotion
- Patient referrals
- Patient services management
Certification
- Licensed - Certified Chiropractic Assistant. 2009-Current.
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Patient Coodinator
Southern Nevada Medical Group
05.2019 - 08.2021
Certifired Chiropractic Assistant
Southern Nevada Chiropractic
06.2015 - 03.2017
Office Manager
Sahara Healthcare
06.2008 - 09.2016
GED -
Canham College
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