Maribel Martinez
McAllen,TX
Summary
Dynamic Lead Phlebotomist with extensive experience at Doctors Hospital at Renaissance Health System, excelling in venipuncture and patient care. Proven track record of enhancing workflow efficiency and fostering patient trust. Adept at quality control and regulatory compliance, while demonstrating strong problem-solving and communication skills to optimize lab operations.
Lead phlebotomy professional with solid background in venipuncture, specimen collection, and patient care. Proven track record of improving lab efficiency and accuracy through strong technical skills and meticulous attention to protocol. Known for fostering team collaboration and adapting to changing clinical environments. Reliable and results-focused, with commitment to quality and patient safety.
Experienced with optimizing workflows, ensuring smooth and efficient operations. Utilizes analytical skills to identify areas for improvement and implement effective strategies. Knowledge of industry best practices and strong collaborative abilities.
Process professional with keen eye for detail and commitment to continuous improvement. Skilled in identifying process inefficiencies and implementing solutions that drive productivity. Highly collaborative team player known for reliability and adaptability. Expertise in process documentation and data analysis.
Healthcare professional prepared to excel in leading phlebotomy operations and improving patient care. Proven track record of implementing best practices and fostering collaborative team environment. Highly adaptable with focus on achieving optimal results and maintaining high standards. Skilled in venipuncture, patient communication, and quality control.
Process specialist with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and deliver consistent performance. Skilled in process optimization, data analysis, and workflow management. Reliable and efficient, excelling in fast-paced environments.
Highly-skilled phlebotomist with 21 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Care-focused Phlebotomist bringing 21-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Lead Phlebotomist/Process Associate
Doctors Hospital at Renaissance Health System
03.2020 - Current
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
- Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Led initiatives aimed at optimizing workflows which resulted in increased productivity within the department.
- Increased processing speed by mastering software tools and utilizing keyboard shortcuts efficiently.
- Ensured compliance with industry regulations and safety protocols to maintain a safe work environment.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
- Centrifuged blood samples as outlined in clinical protocols.
- Independent problem solver who took initiative in researching solutions without needing excessive supervision.
- Conducted venipuncture and other CT procedures.
- Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention.
- Maintained accurate records of all samples collected, ensuring precise tracking throughout the testing process.
- Utilized various venipuncture techniques depending on each patient''s needs for optimal results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced wait times for patients through effective scheduling and resource management.
Phlebotomy Instructor
New Start Medical School
01.2018 - 02.2020
- Conducted practical demonstrations of venipuncture and capillary puncture techniques, enabling students to observe correct methods firsthand.
- Coached students on individual level with patience and positive reinforcement.
- Established a positive learning environment that fostered collaboration, critical thinking, and effective communication among diverse groups of students.
- Mentored new instructors on effective teaching strategies and classroom management techniques for optimal learning experiences.
- Maintained up-to-date [State] Phlebotomy Technician certification to sustain program relevance.
- Gathered and reported attendance records according to school and program protocols.
- Prepared students for certification exams by administering practice tests and providing targeted review sessions on areas requiring additional instruction.
- Trained students in industry-leading sanitation and hygiene protocol to improve career readiness.
- Designed innovative teaching resources such as simulation models, video tutorials, and quizzes to enhance the overall learning experience for students.
- Increased student success rates by providing personalized feedback and guidance during skill assessments.
- Collaborated with healthcare professionals to provide students with accurate information on current trends in the field of phlebotomy.
- Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.
- Interpreted and composed instructions in various forms using software, written communication and hand-drawn diagrams.
- Supervised students when administering medications to maintain patient safety.
- Instructed and coached students to help overcome academic issues and personal challenges.
- Provide clinical instruction to students in clinical settings on all Phlebotomy and Medical Nursing topics.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
Phlebotomist Technician
LabCorp
08.2014 - 01.2018
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Contributed to increased clinic efficiency by maintaining an organized inventory of phlebotomy supplies and equipment.
- Streamlined the specimen tracking process with meticulous documentation of all collected samples.
- Mitigated risk factors within the lab setting by strictly adhering to OSHA regulations regarding biohazardous waste disposal.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Lead Phlebotomy Technician/Laboratory Technician
Doctors Hospital at Renaissance Health System
11.2011 - 01.2014
- Performed tasks as member of line staff to reduce wait time.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Assisted in training new phlebotomy technicians, sharing expertise and best practices to ensure high-quality performance.
- Contributed to continuous improvement initiatives within the department by identifying areas for potential process enhancements.
- Maintained documentation on tests performed in lab.
- Provided exceptional customer service, resolving patient inquiries or directing them to appropriate personnel as needed.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Developed and implemented training processes to achieve high quality of care for patients.
- Documented information by maintaining daily logs and equipment record books.
- Worked within department budget to provide personal protective equipment and testing supplies needed to safely collect and analyze samples for phlebotomy clinic.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Calibrated and maintained instruments to keep equipment fully operational.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration of [Type] lab.
- Implemented inventory management strategies to reduce waste and optimize supply usage within the phlebotomy department.
- Displayed excellent attention to detail when labeling specimens correctly to avoid errors that could lead to misdiagnosis.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Enhanced laboratory operations by maintaining clean and organized workstations, adhering to strict safety protocols.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Trained new associates in laboratory procedures and standards.
- Mentored junior phlebotomy technicians on effective blood draw techniques and best practices, elevating overall team performance.
- Collected and performed analytical testing on in-process product.
- Facilitated seamless collaboration between medical staff, providing accurate patient information and test results promptly.
- Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
- Ensured proper specimen handling, storage, and transport to maintain sample integrity and prevent contamination or degradation.
- Efficiently managed high-volume patient load during busy periods while maintaining accuracy in blood draws and documentation processes.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Developed strong relationships with patients of diverse backgrounds, fostering trust and comfort during procedures.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Performed pediatric venipuncture successfully while creating a comfortable environment for young patients.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained up-to-date knowledge of industry advancements through ongoing professional development opportunities and certifications.
Education
No Degree - Nursing Leadership And Management
South Texas College
McAllen, TXMedical Assistant - Medical Assistant
Southern Careers Institute
TX05-2003
Basic
McAllen High School
McAllen, TX05-1997
Skills
- Order of draw
- Venipuncture
- Lab safety protocols
- Blood collection techniques
- Patient care
- Sample and specimen collection
- HIPAA compliance
- Specimen labeling procedures
- Patient confidentiality
- Specimen handling
- Scheduling appointments
- Infection control
- Venipuncture expertise
- Pediatric phlebotomy
- Recording data
- Geriatric phlebotomy
- Health education
- Diagnostic testing
- Quality control guidelines
- Medical records maintenance
- Adaptable approach
- Medical records review
- Sanitation and sterilization
- Sample labeling
- Donor screening
- Therapeutic phlebotomy
- HIPAA
- Data entry
- Health and safety
- Medical terminology
- Technical troubleshooting
- Quality control
- Patient preparation
- Paperwork processing
- Quality assurance
- Emergency response training
- Specimen preparation
- Regulatory compliance
- Medical office administration
- Medical testing
- Blood transfusions
- Medical records handling
- Communication
- Anatomy and physiology
- Venipuncture and capillary puncture
- EMR recordkeeping
- Process improvement initiatives
- Proper labeling
- Specimen collection and storage
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Butterfly venipuncture
- Certified in CPR/AED
- Infection control protocols
- Finger stick method
- Quality control procedures
- Team leader
- Interpersonal skills
- Professionalism
- Blood culturing
- Workload management
Timeline
Lead Phlebotomist/Process Associate
Doctors Hospital at Renaissance Health System
03.2020 - Current
Phlebotomy Instructor
New Start Medical School
01.2018 - 02.2020
Phlebotomist Technician
LabCorp
08.2014 - 01.2018
Lead Phlebotomy Technician/Laboratory Technician
Doctors Hospital at Renaissance Health System
11.2011 - 01.2014
No Degree - Nursing Leadership And Management
South Texas College
Medical Assistant - Medical Assistant
Southern Careers Institute
Basic
McAllen High School
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